Select the SMS direction to trigger on. Inbound, outbound or both.

API docs for Dialpad are located here https://developers.dialpad.com/reference

Requests can only be made to domains associated by this application. View [documentation](https://help.zapier.com/hc/en-us/articles/12899607716493) for more details.

These params will be URL-encoded and appended to the URL when making the request.

Authentication headers are included automatically

Zapier will apply these optional headers and values to the request in addition to any headers created as part of the authentication mechanism.

Zapier will pass this along raw. If you would like to provide complex JSON, try a "Code by Zapier" step to build the structure and pass it along here. For example, `{"foo": "bar"}` is perfectly valid.

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Dialpad

Brivity's stored internal id of the primary agent. This is used for overriding the default setting that makes the primary agent the account owner.


This field is currently only for advanced users, or users comfortable using API endpoints to retrieve data.

This ID will be returned with a GET request to `https://secure.brivity.com/api/v2/roster`, supplying the following headers in the request (and replace the API key placeholder with your API key:

```
Content-Type: application/json
Authorization: Token token={{API_KEY}}
Accept: application/json; charset=utf-8
```
.

Specify whether the Lead is interested in Selling or Buying a home.

This is the first line of the address that will be associated with the lead. For example, a valid field might say '123 Main Street'.

The city that a lead resides in (associated with the street address). Brivity will try to select the appropriate city based on Locale, Postal code, and Street address if those fields are supplied.

If the city returned differs from what was supplied in this request, Brivity overrode the city because it found a more appropriate match for the address.

The locality to be saved with a lead's address. In the United States and Canada, this is a standard two letter state/province abbreviation.

The postal code associated with a lead's address.

The country for the address to be associated with the lead. For example, 'USA' is a valid field for leads created who have an address in the United States.

Comma delimited set of tags. e.g. Client, Sphere of influence, Friend of family.

Brivity is a cloud-based CRM platform for real estate professionals & brokerages.

Brivity

Instantly build dynamic interfaces that connect to Zaps and a data source (like Tables). Interfaces gives you a drag-and-drop way to build visual workflows for any business process, without writing code.

Zapier Interfaces

Harness your Dialpad's call status updates to boost your lead generation in Brivity. This smooth workflow springs into action as a call state changes in Dialpad, swiftly setting up a new contact in Brivity. By converting your calls into potential leads, you're optimizing your customer relationship management while minimizing the risk of lost opportunities. Efficiently streamline your call data into actionable leads with this smart automation.

Brivity + Dialpad

Create new Brivity leads whenever the call state changes in Dialpad

Supported triggers and actions

Call State Changed

API Request (Beta)

New Lead

Create Lead

SMS Created

Create and Optionally Assign Contact in Dialpad

Update Lead

About Brivity

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About Dialpad

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