Documenterra + ServiceNow
Create records in ServiceNow for new negative reader feedback in Documenterra
When new detailed negative reader feedback is received in Documenterra, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.
When new detailed negative reader feedback is received in Documenterra, a record is automatically created in a specific ServiceNow table, streamlining issue tracking and resolution.
- When this happens...Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
- automatically do this!Create Record
Triggers when a new record is created.
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Negative Feedback Received
Triggers when a new detailed negative reader feedback is received.
Try ItTopic Updated
Triggers when a topic is updated.
Try ItProject IDRequired
Output File NameRequired
Project IDRequired
Topic IDRequired
Topic Title
Topic Body
Topic StatusRequired
Show in TOC
TOC Node Ordinal Number
TOC Node Caption
Index Keywords
Topic Created
Triggers when a new topic is created.
Try ItTranslation Document Updated
Triggers when a translation document is updated.
Try ItLoginRequired
EmailRequired
User TypeRequired
First Name
Middle Name
Last Name
Is Don't Send Email
Publication IDRequired
Output FormatRequired
Output File NameRequired
FTP Host Name