Create tickets in Zendesk for newly-signed Cacheflow proposals
Activate this integration to automatically create a support ticket in Zendesk when a new customer signs a proposal in Cacheflow. The ticket will include relevant details from Cacheflow such as the customer's contact information, proposal items, and any associated deal or contract information, ensuring timely and informed support follow-up.
Activate this integration to automatically create a support ticket in Zendesk when a new customer signs a proposal in Cacheflow. The ticket will include relevant details from Cacheflow such as the customer's contact information, proposal items, and any associated deal or contract information, ensuring timely and informed support follow-up.
- When this happens...Proposal Event
Triggers when a proposal is created or updated.
- automatically do this...Only continue if...
Set up rules to specify when this Zap can continue running.
- then do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Subscription Event
Triggers when a Subscription is created or updated.
Try ItTransaction Event
Triggers when a transaction is created or updated.
Try ItUsage QuantityRequired
Billing Item IDRequired
Product IDRequired
Billing Schedule IDRequired
Proposal Event
Triggers when a proposal is created or updated.
Try ItCustomer
Proposal NameRequired
Order Number
Proposal Number
Seller Email
Start Date Same as Signing Date
Show TCV on Proposal?
Require Signing?
Hide Discounts on Proposal?
Currency Code
Term Type
Term Length Qty
Proposal Expiration Date
Product ID
Custom Terms
Payment Plan
Attachment ID
Subscription IDRequired
Subscription Status
Invoice IDRequired