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Frequently Asked Questions about Calendly + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Calendly and Salesforce
How do I connect Calendly with Salesforce?
To connect Calendly with Salesforce, navigate to the integrations section of your Calendly account and select Salesforce. You'll need to follow the authorization process, which typically involves logging into your Salesforce account and granting access permissions. Once connected, you can begin setting up triggers and actions that will automate workflows between the two platforms.
What kind of triggers can I set up with a Calendly and Salesforce integration?
With a Calendly and Salesforce integration, you can set up triggers such as new event creation, rescheduling of an event, or cancellation of an event in Calendly. These triggers can then prompt actions in Salesforce like creating or updating a lead or contact record.
Are there specific actions that happen in Salesforce when an event is scheduled in Calendly?
Yes, when an event is scheduled in Calendly, specific actions in Salesforce can be set up such as automatically creating a new lead or updating an existing contact record with the event details. This ensures all relevant information is captured without manual input.
Can I customize what information gets passed from Calendly to Salesforce?
Yes, you can customize the data flow from Calendly to Salesforce by mapping specific fields between the two platforms during integration setup. This allows for flexibility in determining what information is updated or created in your Salesforce records based on your needs.
How does rescheduling an event in Calendly affect my records in Salesforce?
If an event is rescheduled in Calendly, it can trigger updates within your Salesforce records. For instance, the respective appointment time on a lead or contact record could be updated automatically to reflect the change without needing manual adjustments.
Will cancellations on Calendly reflect automatically on my CRM data?
Yes, cancellations made through Calendly will be reflected automatically on your CRM data if you've set this trigger-action pair during setup. This action could include updating a field indicating cancellation status or alerting sales members assigned to that contact.
What happens if there’s a disconnect between my Calendly and Salesforce accounts?
In case of a disconnect between your Calendly and Salesforce accounts, automated workflows may cease to function until reconnection occurs. You’ll need to reauthorize access through your integration settings and possibly reestablish any disrupted triggers or actions.
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Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.
- Webhook subscription scopeRequired
Try It- Webhook subscription scopeRequired
Try It- Cancel Scheduled Event
Cancels a scheduled event with a specified reason for the cancellation.
- SearchRequired
- Webhook subscription scopeRequired
Try It- Event NameRequired
- Host UserRequired
- Co-hosts
- Duration (in minutes)Required
- Time Zone
- Start DateRequired
- End DateRequired
- Location Kind
- Location
- Additional Location Info
- Mark Invitee as No Show
Marks a specific invitee as a no show.
- New Case Attachment
Triggers when a new Attachment is added to a case.
Try It