Call Tools PCC + Microsoft Outlook
Create new Microsoft Outlook events for every new Call Tools PCC calendar event
Stay organized and efficient by linking your Call Tools PCC app with Microsoft Outlook. With this automation, whenever a new calendar event is added in the Call Tools PCC app, a matching event will be created in your Microsoft Outlook. This seamless connection keeps your calendar updated across platforms, saving you the time and hassle of manual entries.
Stay organized and efficient by linking your Call Tools PCC app with Microsoft Outlook. With this automation, whenever a new calendar event is added in the Call Tools PCC app, a matching event will be created in your Microsoft Outlook. This seamless connection keeps your calendar updated across platforms, saving you the time and hassle of manual entries.
- When this happens...New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
- automatically do this!Create Event
Create an event in the calendar of your choice.
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New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Try ItNew Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Try ItNew Contact
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Try ItNew Email
Triggers when a new email is sent by a agent in Call Tools.
Try It
New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Try ItNew Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Try ItNew Contact Disposition Event
Triggers when a contact disposition is updated.
Try ItNew Email Address
Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.
Try It
