Call Tools PCC + Twilio
Send SMS messages via Twillo for new phone calls made in Call Tools PCC
This Zapier integration will trigger when a new phone call is placed in Call Tools, automatically sending a customized SMS from your Twilio account to a specified recipient. Effortlessly send your lead customized media so they can review it while on the phone with you.
This Zapier integration will trigger when a new phone call is placed in Call Tools, automatically sending a customized SMS from your Twilio account to a specified recipient. Effortlessly send your lead customized media so they can review it while on the phone with you.
- When this happens...New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
- automatically do this!Send SMS
Send a SMS to a number or numbers.
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New Calendar Event
Triggers when a new calendar event is created by an agent in Call Tools.
Try ItNew Call Disposition Event
Triggers when a new call disposition is created by an agent in Call Tools.
Try ItNew Contact
Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.
Try ItNew Email
Triggers when a new email is sent by a agent in Call Tools.
Try It
New Phone Call
Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.
Try ItNew Support Case
Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.
Try ItNew Contact Disposition Event
Triggers when a contact disposition is updated.
Try ItNew Email Address
Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.
Try It
