Call Tools PCC + Zendesk Sell

Create new Zendesk Sell leads from new Call Tools PCC contacts

Boost your lead management process by instantly creating a lead in Zendesk Sell whenever a new contact is added in Call Tools PCC. Ensure a seamless workflow between your business communication and sales team by efficiently capturing and organizing vital customer information. This automation will help save time, reduce manual tasks, and prioritize your sales efforts. It's customer relationship management made simple and efficient.

Boost your lead management process by instantly creating a lead in Zendesk Sell whenever a new contact is added in Call Tools PCC. Ensure a seamless workflow between your business communication and sales team by efficiently capturing and organizing vital customer information. This automation will help save time, reduce manual tasks, and prioritize your sales efforts. It's customer relationship management made simple and efficient.

  1. When this happens...
    Call Tools PCCCall Tools PCC
    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    TriggerInstant
  2. automatically do this!
    Zendesk SellZendesk Sell
    Create Lead

    Creates a new lead.

    ActionWrite
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Supported triggers and actions

  • Call Tools PCC triggers, actions, and search

    New Calendar Event

    Triggers when a new calendar event is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Call Disposition Event

    Triggers when a new call disposition is created by an agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact

    Triggers when a individual new contact is created by an user or over the API. Does not trigger for bulk contact creation processes such as CSV imports of contacts.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email

    Triggers when a new email is sent by a agent in Call Tools.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Phone Call

    Triggers when a new phone call is created (after the call ends). Note that depending how fast the agent saves a call disposition, the agent selected call disposition might not be available on the Call object. Use the "Created Call Disposition" trigger instead of the agent call disposition id is needed.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Support Case

    Triggers when an agent in Call Tools creates a new support case with one of your callers. This is not a case opened with Call Tools support.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Contact Disposition Event

    Triggers when a contact disposition is updated.

    Trigger
    Instant
    Try It
  • Call Tools PCC triggers, actions, and search

    New Email Address

    Triggers when a new email address is added to a contact. Does not trigger for bulk processes such as CSV contact imports.

    Trigger
    Instant
    Try It
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call-tools-pcc logo

About Call Tools PCC

Call Tools is a multi-channel cloud contact center and hosted pbx with a data centric focus.
Learn more

Related categories

  • Phone & SMS
zendesk-sell logo
zendesk-sell logo

About Zendesk Sell

Zendesk Sell (formerly Base) is a sales automation tool to enhance productivity, processes, and pipeline visibility for sales teams.

Related categories

  • CRM (Customer Relationship Management)

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