Integrate CallRail with Twilio to automate your work

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1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

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Zapier makes it easy to integrate CallRail with Twilio - no code necessary. See how you can get setup in minutes.

Select a trigger from CallRail

A trigger is an event that starts your Zap and runs the workflow. For example, with CallRail, a trigger could be "Phone Call Completed."

A trigger is the event that kicks off your automated workflow.

Setup an action from Twilio

An action is what takes place after the automation is triggered. For example, with Twilio, the action could be "Call Phone."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected CallRail to Twilio

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Triggers and actions are the main components of every automated workflow.

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Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect CallRail to Twilio with a Zapier template.

Our most popular template

Send SMS messages on Twilio for new calls on CallRail
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CallRail + Twilio
Send sms via Twilio when new sms are received in CallRail
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CallRail + Twilio
Start sending Twilio sms when new CallRail phone calls begin
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CallRail + Twilio

Send SMS messages on Twilio for new calls on CallRail

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CallRail + Twilio

Send sms via Twilio when new sms are received in CallRail

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CallRail + Twilio

Start sending Twilio sms when new CallRail phone calls begin

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CallRail + Twilio

Make work flow with AI

Level up your CallRail to Twilio integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

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Frequently Asked Questions about CallRail + Twilio integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with CallRail and Twilio

How do I connect CallRail with Twilio through our platform?

Begin by logging into your account and select the option to create a new Zap. Choose CallRail as the trigger app and select the appropriate trigger event, such as 'New Call' or 'Call Tagging Completed.' Then, set up Twilio as the action app and choose an action like 'Send SMS' or 'Make a Call.' Follow the prompts to authenticate both accounts and complete your Zap configuration.

What triggers are available for CallRail within our integration platform?

We offer triggers such as 'New Call,' when a new call is logged in your CallRail account, or 'Call Tagging Completed,' when a call has been tagged according to your setup. These triggers work smoothly with actions in Twilio for seamless automation.

What actions can be performed in Twilio using our integration?

Through our platform, you can perform actions like sending an SMS message, making a phone call, or creating a new task in Twilio when specific events occur in CallRail, enabling more dynamic communication workflows.

Do I need technical skills to integrate Twilio with CallRail using our service?

No technical skills are necessary. Our user-friendly interface guides you step-by-step through setting up triggers from CallRail and corresponding actions in Twilio, making it simple for anyone to automate their workflows without any coding experience.

Is it possible to filter which calls trigger actions in Twilio?

Yes, you can set up filters within our platform that allow only specific calls meeting certain criteria (such as duration or specific tags) in CallRail to trigger actions in Twilio. This ensures that your automated processes are precise and relevant.

Can I use other applications with this integration besides CallRail and Twilio?

Certainly! Our platform allows you to add additional apps into your workflow chain. You could include CRM systems like Salesforce or HubSpot to further enhance data flow alongside your integrations with CallRail and Twilio.

How do I troubleshoot if my Zap isn't triggering correctly between CallRail and Twilio?

Firstly, check the connection status of both your accounts within our platform. Ensure the desired events are being received by revisiting step settings of each trigger-action pair. We also recommend reviewing any filters applied that might prevent triggering. Our online help center provides detailed troubleshooting guides if further assistance is needed.

Connect CallRail and Twilio to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

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Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

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Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

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Connect CallRail and Twilio to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Account
  Required
- Companies
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Instant
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- Account
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- Companies
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Instant
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- Accounts
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- Account
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- Companies
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- Account
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- Companies
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- Account
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- Companies
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- Accounts
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Instant
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- Instructions_copy
Trigger
Instant
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- To Number
  Required
- Apply US Prefix
Trigger
Scheduled
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- From Number
  Required
- To Number
  Required
- Message
  Required
- Voice
- Language
- Send Digits
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
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- Account
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- Companies
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- Account
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- Companies
  Required
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Instant
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- Account
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- Companies
  Required
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Instant
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- Account
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- Companies
  Required
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Instant
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- Account
  Required
- Companies
  Required
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Instant
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- Account
  Required
- Companies
  Required
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Instant
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New Phone Number
Triggers when you add a new phone number.
Trigger
Scheduled
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New Recording
Triggers when a new recording is available on your account.
Trigger
Scheduled
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New Transcription
Triggers when a new transcription is available on your account.
Trigger
Scheduled
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- From Number
  Required
- Alphanumeric Sender ID
- To Number
  Required
- Message
  Required
- Media_url
- Split_message
Action
Write

Learn how to automate CallRail on the Zapier blog

Learn how to automate Twilio on the Zapier blog

About CallRail

CallRail is an analytics platform designed for those who rely on quality calls and inbound leads to measure success.

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Related categories

Call Tracking

About Twilio

An easy tool for developers to send and receive SMS and voice calls.

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Phone & SMS

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Integrate CallRail with Twilio to automate your work

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.