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Frequently Asked Questions about Campaign Monitor + Salesforce integrations
New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Campaign Monitor and Salesforce
What is required to set up a Campaign Monitor and Salesforce integration?
To set up an integration between Campaign Monitor and Salesforce, you'll need accounts with both services and admin access. You'll also require our integration tool, which facilitates the connection by utilizing API keys from both platforms.
How often does data sync between Campaign Monitor and Salesforce?
Data synchronizes between Campaign Monitor and Salesforce in real-time. Whenever a trigger event, such as adding a new subscriber or updating a contact's information in Salesforce, occurs, the data is updated instantly.
Can I customize what data points are transferred from Salesforce to Campaign Monitor?
Yes, you can customize the specific data points that are transferred during an integration. Our tool allows you to select which fields will map from Salesforce to Campaign Monitor in order to meet your campaign requirements.
Do I need any coding skills to integrate these two platforms?
No coding skills are necessary for setting up the integration between Campaign Monitor and Salesforce. Our platform provides a user-friendly interface with step-by-step instructions that guide you through connecting your accounts and configuring triggers and actions.
What are some common triggers available for this integration?
Common triggers include adding new contacts or leads in Salesforce, updating existing records, or when specific activities occur within your marketing campaigns that you'd like to track back into your CRM.
Is it possible to automate email campaigns based on actions taken in Salesforce?
Yes, it is possible. You can create automated workflows that send email campaigns through Campaign Monitor based on specific actions or changes made within Salesforce, such as reaching a particular lead status or closing a deal.
Will existing data in my accounts be affected by setting up an integration?
Setting up an integration does not alter your existing data within either platform. The synchronization process only involves transferring designated fields; thus, preserving the integrity of original records unless specific changes are designed within the integration workflow.
Supported triggers and actions
Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.