Canny + Google Forms
Scan new form responses in Google Forms with Autopilot in Canny and create or update Canny users
Keep on top of user feedback via Google Forms with this Zap by automatically scanning any new responses with Canny Autopilot. Each new response will create a corresponding user within Canny and extract any key feedback, without the need for manual updating.
Keep on top of user feedback via Google Forms with this Zap by automatically scanning any new responses with Canny Autopilot. Each new response will create a corresponding user within Canny and extract any key feedback, without the need for manual updating.
- When this happens...New Form Response
Triggers when a new form response is received.
- automatically do this...Create or Update User
Finds the ID for a user. If the user does not exist, one is created, and its ID is returned. If the user does exist, they will be updated with the data supplied. https://developers.canny.io/api-reference#create_or_update_user
- then do this!Scan With Autopilot
Add a conversation to the autopilot processing queue. The conversation will be scanned for feedback and any extracted feedback will appear in the autopilot inbox at a later time.
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