Channels + Zendesk

Create Zendesk tickets from new missed incoming calls in Channels

Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.

Sometimes you are not able to take a call. With this integration, you won't have to worry, as every missed call in Channels will create a new ticket in Zendesk. Thanks to that you'll be always up to date and ready to call back.

  1. When this happens...
    ChannelsChannels
    New Missed Incoming Call

    Triggers when an incoming call has been missed.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

    • Channels account name:Required

    Trigger
    Instant
    Try It
    • Channels Name Account:Required

    • Phone numberRequired

    • First name

    • Last name

    • Company Name

    • Email

    • External link

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
channels logo
channels logo

About Channels

Channels is a data-driven phone system that lets you make and take calls directly in the browser.

Related categories

  • Phone & SMS
zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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