Add tickets to Zendesk for new subscriptions on ChargeBee
Need to have customer support address all your subscription changes? Make sure you're focusing your time where it needs to be by automating the procedure with this ChargeBee Zendesk integration. It will trigger every time a subscription changes on ChargeBee, automatically creating a ticket on Zendesk so your team can jump on it as soon as possible.
Need to have customer support address all your subscription changes? Make sure you're focusing your time where it needs to be by automating the procedure with this ChargeBee Zendesk integration. It will trigger every time a subscription changes on ChargeBee, automatically creating a ticket on Zendesk so your team can jump on it as soon as possible.
- When this happens...Subscription Details Updates
Triggers when subscription details such as custom fields, billing information, recurring items etc., are modified.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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Card Expiration
Triggers when a credit card expires.
Try ItNew Customer
Triggers when a customer is created.
Try ItPayment Failure
Triggers when a payment fails.
Try ItPayment Method Updates
Triggers when a payment method is updated.
Try It
Customer Details Updates
Triggers when customer details such as first name, last name, email, billing address, etc., are updated.
Try ItNew Invoice
Triggers when a new invoice is generated(with line item support).
Try ItNew Payment Method
Triggers when a payment method is added.
Try ItNew Payment
Triggers when a payment is collected successfully.
Try It