Chargify + Zendesk

Create Zendesk tickets for new Chargify subscriptions

Streamline your customer service process with this integration. Whenever a new subscription occurs in Chargify, a ticket is instantly created in Zendesk. Maintain a seamless workflow by delegating support tasks and staying in touch with your users' needs. Keep your customer service team updated without the need for manual intervention.

Streamline your customer service process with this integration. Whenever a new subscription occurs in Chargify, a ticket is instantly created in Zendesk. Maintain a seamless workflow by delegating support tasks and staying in touch with your users' needs. Keep your customer service team updated without the need for manual intervention.

  1. When this happens...
    ChargifyChargify
    New Subscription

    Triggers when a new subscription is created.

    TriggerScheduled
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Chargify triggers, actions, and search

    New Customer

    Triggers when a customer is added.

    Trigger
    Scheduled
    Try It
  • Chargify triggers, actions, and search

    New Subscription

    Triggers when a new subscription is created.

    Trigger
    Scheduled
    Try It
  • Chargify triggers, actions, and search

    Updated Subscription

    Triggers when a subscription is updated.

    Trigger
    Scheduled
    Try It
    • First Name

    • Last Name

    • EmailRequired

    • Cc Emails

    • Organization

    • Reference

    • Address

    • Address 2

    • City

    • State

    • Zip

    • Country

    • Phone

    Action
    Write
  • Chargify triggers, actions, and search

    New Invoice

    Triggers when a new invoice is created.

    Trigger
    Scheduled
    Try It
    • Event TriggerRequired

    Trigger
    Scheduled
    Try It
    • Type of discountRequired

    • Product FamilyRequired

    • NameRequired

    • CodeRequired

    • DescriptionRequired

    • Allow Negative Balance

    • Recurring

    • End Date

    • Stackable

    • Compounding Strategy

    • Restricted Products

    • Restricted Components

    Action
    Write
    • ProductRequired

    • NameRequired

    • Handle

    • Price In CentsRequired

    • IntervalRequired

    • Interval UnitRequired

    • Trial Price In Cents

    • Trial Interval

    • Trial Interval Unit

    • Trial Type

    • Initial Charge In Cents

    • Initial Charge After Trial

    • Expiration Interval

    • Expiration Interval Unit

    Action
    Write
chargify logo
chargify logo

About Chargify

Chargify is a Recurring Billing and Subscription Management tool platform that's designed to remove billing bottlenecks and give teams the speed and flexibility to grow faster.
Learn moreHelp

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  • Payment Processing

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn moreHelp

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  • Customer Support

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