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How Zapier works

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Select a trigger from ChatBot

A trigger is an event that starts your Zap and runs the workflow. For example, with ChatBot, a trigger could be "New Message."
A trigger is the event that kicks off your automated workflow.

Setup an action from Klaviyo

An action is what takes place after the automation is triggered. For example, with Klaviyo, the action could be "Add Profile to List."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ChatBot to Klaviyo

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ChatBot to Klaviyo integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ChatBot + Klaviyo integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Klaviyo

How do I start integrating a ChatBot with Klaviyo?

To integrate a ChatBot with Klaviyo, you'll need to use our platform to create a trigger based on a ChatBot interaction, such as when a user sends a specific message or completes a chat session. Then, you can set an action in Klaviyo, like adding the user to an email list or sending them a follow-up email.

Can I customize the triggers and actions for the integration?

Yes, you can customize triggers such as specific keywords or intents identified by the ChatBot. For actions, you can choose from various options within Klaviyo, including updating contact profiles or sending targeted communications.

What types of data can be synced from ChatBot to Klaviyo?

Our integration allows you to sync data such as user names, email addresses, chat transcripts, and any other custom data collected during the ChatBot interaction. This data can then be used in Klaviyo for segmentation or personalized messaging.

Is it possible to trigger automated emails in Klaviyo from ChatBot interactions?

Yes, after setting up the integration, you can configure triggers based on specific events in your ChatBot workflows that will prompt automated email sends through Klaviyo. This is useful for following up with users instantly after engaging with them via chat.

How do we handle consent for collecting user data during chatbot interactions?

It's important to comply with data protection regulations by obtaining explicit consent from users. You can set up your ChatBot to request consent before collecting personal information and then record that consent within both our system and Klaviyo.

Are there pre-built templates available for common use cases?

We provide pre-built templates for various common use cases that simplify the integration setup between your ChatBot and Klaviyo. These include templates for abandoned cart reminders and post-purchase follow-ups.

What should I do if my integration is not working as expected?

If you're experiencing issues with your integration between the ChatBot and Klaviyo, check your trigger configurations and ensure all required permissions are correctly set. Our support team is also available to help troubleshoot any problems.

Connect ChatBot and Klaviyo to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

  • ChatBot triggers, actions, and search
    New Message

    Triggers when a user sends a message that triggers the chosen interaction.

    Trigger
    Instant
    Try It
    • Audience Type
    Trigger
    Scheduled
    Try It
    • Profile ID
      Required
    • List
      Required
    Action
    Write
    • Tag
      Required
    • Segment
      Required
    Action
    Write
    • Metric
    Trigger
    Scheduled
    Try It
    • Channel
    Trigger
    Scheduled
    Try It
    • Tag
      Required
    • List
      Required
    Action
    Write
    • List Name
      Required
    Action
    Write

Learn how to automate ChatBot on the Zapier blog

Learn how to automate Klaviyo on the Zapier blog

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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Related categories
  • AI Tools
  • Customer Support
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About Klaviyo
Klaviyo is an email marketing platform. Powered by data, built for ecommerce and web businesses.
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Related categories
  • Marketing Automation
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