Connect ChatBot and Odoo CRM to unlock the power of automation

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Select a trigger from ChatBot

A trigger is an event that starts your Zap and runs the workflow. For example, with ChatBot, a trigger could be "New Message."
A trigger is the event that kicks off your automated workflow.

Setup an action from Odoo CRM

An action is what takes place after the automation is triggered. For example, with Odoo CRM, the action could be "Create Lead."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ChatBot to Odoo CRM

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ChatBot to Odoo CRM integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ChatBot + Odoo CRM integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and Odoo CRM

How do I integrate a ChatBot with Odoo CRM?

To integrate a ChatBot with Odoo CRM, you can use our platform to create automation workflows. Start by selecting the trigger from your ChatBot (like a new message) and follow up with an action in Odoo CRM, such as creating or updating a lead. You'll need access to both platforms' APIs to set this up.

What triggers are available for ChatBot and Odoo CRM integration?

When integrating ChatBot with Odoo CRM, you can set triggers such as 'New Message Received' in ChatBot. These triggers can then initiate actions in Odoo CRM, like creating a new contact or updating existing records.

Can I customize the messages sent by the ChatBot based on actions in Odoo CRM?

Yes, you can customize the messages sent by the ChatBot based on specific actions in Odoo CRM. For example, when a new opportunity is created or updated in Odoo CRM, your automation tool can instruct the ChatBot to send personalized follow-up messages to clients.

What kind of data can be synced between ChatBot and Odoo CRM?

The integration allows for syncing various types of data such as customer details, lead statuses, and communication logs between your ChatBot and Odoo CRM. You can configure which data points should trigger updates in either system.

Is it possible to update an existing customer record in Odoo CRM using information from a ChatBot interaction?

Absolutely! Our integration capabilities allow you to update existing customer records in Odoo CRM directly from a ChatBot interaction. For instance, if a customer provides additional details through the chat, these can be automatically mapped and updated in their corresponding fields within the customer record.

Do I need coding skills to integrate my ChatBot with Odoo CRM?

You don’t necessarily need coding skills as our platform provides an intuitive interface for setting up integrations. However, understanding APIs is beneficial since you'll need API credentials from both your ChatBot service and Odoo CRM.

Can I automate task creation in OodoCRM based on chat interactions?

Yes, tasks can be automatically created or updated within OodoCRM based on interactions processed by your ChatBot. This might include assigning tasks to team members when certain keywords are detected during client interactions.

Connect ChatBot and Odoo CRM to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

Learn how to automate ChatBot on the Zapier blog

Learn how to automate Odoo CRM on the Zapier blog

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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  • AI Tools
  • Customer Support
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About Odoo CRM
Odoo is a powerful open source platform with dozens of apps to help you grow your business. Available apps range from CRM to eCommerce, and from accounting to manufacturing and project management. This Odoo CRM integration allows users to connect Odoo's CRM product to other apps. This integration works with instances that are cloud hosted at "odoo.com."
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  • CRM (Customer Relationship Management)
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