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How Zapier works

Zapier makes it easy to integrate ChatBot with SMS by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from ChatBot

A trigger is an event that starts your Zap and runs the workflow. For example, with ChatBot, a trigger could be "New Message."
A trigger is the event that kicks off your automated workflow.

Setup an action from SMS by Zapier

An action is what takes place after the automation is triggered. For example, with SMS by Zapier, the action could be "Send SMS."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ChatBot to SMS by Zapier

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ChatBot to SMS by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ChatBot + SMS by Zapier integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ChatBot and SMS by Zapier

What is the initial setup process for integrating ChatBot with SMS by Zapier?

To integrate ChatBot with SMS by Zapier, begin by connecting your ChatBot account with Zapier. Next, set up a Zap where you choose ChatBot as the trigger app and select an event such as 'New Message'. Then, choose SMS by Zapier as the action app and configure how you'd like messages to be sent, including setting up the recipient's phone number.

How can I send automated responses from ChatBot to SMS?

Once your ChatBot is connected to Zapier, you can create a new Zap that triggers on specific chat interactions. For example, use 'New Intent Detected' in ChatBot as your trigger and set SMS by Zapier as the action to automatically send a pre-defined text message to a specified number.

Is it possible to personalize SMS messages sent through this integration?

Yes, you can personalize messages by using dynamic fields provided in the trigger data from ChatBot. Simply map these fields in the 'Customize Message' section of your SMS action setup in Zapier. This allows for personalized greetings or information tailored to each chat interaction.

What are some common triggers available when integrating ChatBot with SMS via Zapier?

Common triggers include 'New Message', which fires whenever a new message is received via ChatBot, or 'New Intent Detected', triggering actions based on specified intents within conversations.

Can I receive alerts via SMS for specific events in ChatBot?

Absolutely. By setting a trigger such as 'New Interaction' in your chatbot conversations, you can connect it with an SMS alert using Zapier. This way, you'll receive immediate text notifications whenever certain conditions or events are met in your chatbot.

Are there any limitations on the number of messages that can be processed through this integration?

While we don't impose strict limits on message counts within our systems, limitations might exist depending on your current plan with either us or your telecom provider regarding the volume of messages sent through SMS.

What should I do if my messages are not being delivered via SMS after setting up the integration?

First, verify that all connection configurations between ChatBot and Zapier are correct. Check for errors within the specific zaps you have configured. Ensure that phone numbers are correctly entered and formatted according to international standards. Lastly, confirm any restrictions from your telecom provider might be affecting message delivery.

Connect ChatBot and SMS by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Send_v2_copy
    • From_number
    • Message
      Required
    Action
    Write

Learn how to automate ChatBot on the Zapier blog

Learn how to automate SMS by Zapier on the Zapier blog

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About ChatBot
ChatBot is a universal and comprehensive framework for building modern AI chatbots. It can be used by total beginners as well as advanced developers.
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Related categories
  • AI Tools
  • Customer Support
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About SMS by Zapier
Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!
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Related categories
  • Phone & SMS
  • Zapier

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