The user's message. (max. 1,000 characters)

To find a chatbot's ID, open the chatbot's settings in your account and it will be listed there.

The ID of the AI model to use for generating the response. Available models and their ID:

- GPT-3.5: 1
- GPT-4 Turbo: 2
- Claude 3 Opus: 3
- Claude 3 Sonnet: 4
- Claude 3 Haiku: 5
- GPT-4o: 6

The ID of the conversation. This allows the AI to remember the context of the conversation.

If left blank, a new conversation will be created.

The ID of the language to use for the AI response. 

To get a list of available languages, use the "List languages" API endpoint: [https://docs.chatling.ai/api-reference/v2/ai-kb/list-ai-languages](https://docs.chatling.ai/api-reference/v2/ai-kb/list-ai-languages)

The temperature to be used by the AI, ranging from 0 to 1. 

The temperature controls the randomness of the response. A lower temperature value, such as 0, will make the outputs more focused and deterministic, whereas a higher temperature, such as 1, will make the responses more diverse and unpredictable.

List of instructions to tailor the AI’s response. It can be used to provide additional context to the AI, such as the desired tone or style of the response.

Chatling is a no-code chatbot builder that helps you build and add custom AI chatbots to your website within minutes.

Chatling

In order to trigger when emails are opened, this must be paired with a separate Zap using the **Send Outbound Email** action, with the **Enable Read Receipts?** field set to `True`.

To test with a live email, send an email to yourself using your **Send Outbound Email** action (with read receipts enabled) and open it, then test this trigger immediately for samples. If you don't need to test with live data, click Skip Test to use static test data.

**Trial or Free Zapier plan:**

 - Emails sent during [testing](https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps "https://help.zapier.com/hc/en-us/articles/18811411817741-Test-Zap-steps") are sent to the [Zapier account email address](https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address "https://help.zapier.com/hc/en-us/articles/8496274581517-Change-your-Zapier-account-email-address"). Once published, emails go to the intended recipients (To, CC, BCC).
 - You can send a maximum of 5 emails per account per day.

**Paid Zapier plan:**

 - You can send a maximum of 10 emails per account per hour.

Can be a comma separated list of emails. Limited to 5.

You can place HTML in here and we will send it as is. If this is plain text, we will try to convert it to some very basic HTML for greater client compatibility.

A file object to be attached to the email. Plain text content will converted into a txt file and attached. Please note, if the file is over ~10mb or so, you should explore using other email sending techniques (like Gmail or SMTP).

This will be your "display name" when sending. *Want to send from your own email address? Try Mailgun, IMAP, Mandrill or Gmail apps instead.*

Specify a reply address other than your own.

Set this to "yes" if your emails are received without line breaks or spacing.

Want to be notified when this email is opened? Set this to to `True` and set up a Zap using the `New Read Receipt` trigger.

Send and receive email via a custom Zapier email address at "zapiermail.com". This is great for triggering off of emails and sending custom emails. (Max of 10 email sends per hour.)

Have direct access to your own email servers? Check out our IMAP and SMTP services!

Email by Zapier

Initiate an immediate outbound email through Email by Zapier whenever a new conversation kicks-off in your Chatling app. This workflow serves as an effective connector in your communication management, facilitating quick and streamlined replies to every customer interaction. As a result, it boosts your customer service efficiency and sustains continual customer engagement.

Chatling + Email by Zapier

Send outbound emails via Email by Zapier for new conversations in Chatling

Supported triggers and actions

New Contact/Lead

Send Message

New Read Receipt

New Conversation

New Inbound Email

Send Outbound Email

About Chatling

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About Email by Zapier

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