Create conversations in Help Scout from new offline messages in Chatlio
When Chatlio is in offline mode you can choose whether to show an email form to collect messages while offline. Use this template to create a new conversation in Help Scout from these messages.
When Chatlio is in offline mode you can choose whether to show an email form to collect messages while offline. Use this template to create a new conversation in Help Scout from these messages.
- When this happens...Offline Message
Triggers when you get a new Chatlio offline message.
- automatically do this!Create Conversation
Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.
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