Chatlio + Help Scout

Create conversations in Help Scout from new offline messages in Chatlio

When Chatlio is in offline mode you can choose whether to show an email form to collect messages while offline. Use this template to create a new conversation in Help Scout from these messages.

When Chatlio is in offline mode you can choose whether to show an email form to collect messages while offline. Use this template to create a new conversation in Help Scout from these messages.

  1. When this happens...
    ChatlioChatlio
    Offline Message

    Triggers when you get a new Chatlio offline message.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
    • Chatlio WidgetRequired

    Trigger
    Instant
    Try It
    • Chatlio WidgetRequired

    Trigger
    Instant
    Try It
    • Chatlio WidgetRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Chatlio WidgetRequired

    Trigger
    Instant
    Try It
    • Chatlio WidgetRequired

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
chatlio logo
chatlio logo

About Chatlio

Chatlio is a live chat tool to chat with visitors directly from Slack.

Related categories

  • Customer Support
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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