Chatlio + Zendesk
Create tickets in Zendesk from offline messages in Chatlio
When Chatlio is in offline mode you can choose whether to show an email form. Use this template to create a new ticket in Zendesk.
When Chatlio is in offline mode you can choose whether to show an email form. Use this template to create a new ticket in Zendesk.
- When this happens...Offline Message
Triggers when you get a new Chatlio offline message.
- automatically do this!Create Ticket
Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).
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About Chatlio
Chatlio is a live chat tool to chat with visitors directly from Slack.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
