ClickSend SMS + Freshservice

Send ClickSend SMS notifications for new Freshservice tickets

Effortlessly stay on top of support tickets! This Zapier integration ensures that a notification SMS is sent via ClickSend SMS whenever a new ticket is created in Freshservice. Enhance your ticket management and keep your team informed in real-time with this straightforward automation. No coding required—simply set it up and enjoy streamlined communication.

Effortlessly stay on top of support tickets! This Zapier integration ensures that a notification SMS is sent via ClickSend SMS whenever a new ticket is created in Freshservice. Enhance your ticket management and keep your team informed in real-time with this straightforward automation. No coding required—simply set it up and enjoy streamlined communication.

  1. When this happens...
    FreshserviceFreshservice
    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    TriggerInstant
  2. automatically do this!
    ClickSend SMSClickSend SMS
    Send SMS

    Sends a new SMS.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Freshservice triggers, actions, and search

    New Ticket

    Triggers when there is a new ticket is created in Freshservice.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update Ticket

    Triggers when a Ticket is updated.

    Trigger
    Instant
    Try It
    • Ticket NoRequired

    • NotesRequired

    • PrivateRequired

    Action
    Write
    • First NameRequired

    • Last Name

    • Job Title

    • Primary EmailRequired

    • Mobile Phone Number

    • Work Phone Number

    • Address

    • Background Information

    Action
    Write
  • Freshservice triggers, actions, and search

    New User

    Triggers when a new User is created.

    Trigger
    Instant
    Try It
  • Freshservice triggers, actions, and search

    Update User

    Triggers when a user is updated.

    Trigger
    Instant
    Try It
    • SubjectRequired

    • EmailRequired

    • DescriptionRequired

    • Priority

    • CC Emails

    • Ticket StatusRequired

    Action
    Write
    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
clicksend logo
clicksend logo

About ClickSend SMS

ClickSend is a cloud-based service that lets you send and receive SMS, Email, Voice, Fax and Letters worldwide.
Learn moreHelp

Related categories

  • Phone & SMS
freshservice logo
freshservice logo

About Freshservice

Freshservice is an online, cloud-based IT Helpdesk which is ITIL ready.
Help

Related categories

  • Server Monitoring