Integrate ClickUp with Freshdesk to automate your work

Start with Google for free

1. Choose a Trigger

An event that starts an automation

2. Choose an Action

The event an automation performs after it's triggered

Endless possibilities

Top companies trust Zapier to automate work that solves their unique business problems—no coding required.

How Zapier works

Zapier makes it easy to integrate ClickUp with Freshdesk - no code necessary. See how you can get setup in minutes.

Select a trigger from ClickUp

A trigger is an event that starts your Zap and runs the workflow. For example, with ClickUp, a trigger could be "New Message Posted to Channel."

A trigger is the event that kicks off your automated workflow.

Setup an action from Freshdesk

An action is what takes place after the automation is triggered. For example, with Freshdesk, the action could be "Add Notes to a Ticket."

An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ClickUp to Freshdesk

With Zapier, it’s never been easier to connect your apps together and automate your most tedious work. Save hours every month.

Triggers and actions are the main components of every automated workflow.

Zapier is the automation platform of choice for 87% of Forbes Cloud 100 companies in 2023

G2 Badge - Most Implementable - Winter 2024

G2 Badge - Leader Mid-Market - Winter 2024

93%

Customers who say using Zapier has made them better at their job

25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Set up your first integration

Quickly connect ClickUp to Freshdesk with a Zapier template.

Our most popular template

Create ClickUp tasks for new Freshdesk tickets.
Details
Try it
Freshdesk + ClickUp
Create tickets in Freshdesk for updated tasks in ClickUp
Details
Try it
ClickUp + Freshdesk
Create new Freshdesk tickets from new ClickUp tasks
Details
Try it
ClickUp + Freshdesk
Create tasks in ClickUp for new ticket notes in Freshdesk
Details
Try it
Freshdesk + ClickUp
Update Freshdesk tickets and instantaneously create tasks in ClickUp
Details
Try it
Freshdesk + ClickUp

Create ClickUp tasks for new Freshdesk tickets.

Details

Try it

Freshdesk + ClickUp

Create tickets in Freshdesk for updated tasks in ClickUp

Details

Try it

ClickUp + Freshdesk

Create new Freshdesk tickets from new ClickUp tasks

Details

Try it

ClickUp + Freshdesk

Create tasks in ClickUp for new ticket notes in Freshdesk

Details

Try it

Freshdesk + ClickUp

Update Freshdesk tickets and instantaneously create tasks in ClickUp

Details

Try it

Freshdesk + ClickUp

Make work flow with AI

Level up your ClickUp to Freshdesk integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.

Learn about AI automation

Illustration of AI enhancing Zapier workflows with automation and app integrations.

Frequently Asked Questions about ClickUp + Freshdesk integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ClickUp and Freshdesk

What is the process to integrate ClickUp with Freshdesk?

To integrate ClickUp with Freshdesk, first, log into your account on our platform. You'll need to create a new Zap and select ClickUp as your trigger app. Choose an event like 'Task Assigned' or 'Task Status Changed'. Then, connect your Freshdesk account and select actions such as 'Create Ticket' or 'Add Note'. Finally, test the integration to ensure everything is working correctly.

What triggers can I use from ClickUp for the integration with Freshdesk?

You can use various ClickUp triggers for the integration, including 'New Task', 'Task Updated', or 'New Comment'. These triggers will initiate actions in Freshdesk such as creating a ticket or adding a note.

Are there specific actions in Freshdesk that can be automated through this integration?

Yes, certain actions in Freshdesk can be automated via this integration. For instance, you can automatically create a ticket when a task is updated in ClickUp or send an email notification through Freshdesk when a new task is created in ClickUp.

How do I authenticate my accounts for the integration?

Authenticating your accounts is straightforward. You'll need to sign into both your ClickUp and Freshdesk accounts through our platform to establish connections. Make sure to grant the necessary permissions so that we can access data required for triggering events and actions.

Is it possible to update a task in ClickUp when a ticket status changes in Freshdesk?

Yes, through our integration you can set up an action where changes in ticket status within Freshdesk automatically update corresponding tasks in ClickUp. Ensure you map the correct fields between both platforms during setup.

Can I integrate multiple workspaces of ClickUp with one Freshdesk account?

You are able to integrate multiple workplaces within ClickUp with a single instance of your Freshdesk account. When setting up each Zap, ensure that you select the appropriate workspace from which actions should be triggered.

What should I do if my triggers or actions aren't working correctly after setup?

If you're experiencing issues with your triggers or actions not functioning properly post-setup, try re-testing the integration using our built-in tools. Check the connections for accuracy and review any error messages provided to diagnose and address any problems.

Connect ClickUp and Freshdesk to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.

An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.

An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.

An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.

An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.

An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Connect ClickUp and Freshdesk to unlock the power of automation

With Zapier's 7,000 integrations, you can unify your tools within a connected system to improve your team's efficiency and deepen their impact.

Choose a Trigger

Start here

Choose an Action

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Action
Write

- Message Text
  Required
- Include a link to this Zap?
Action
Write
- Workspace
  Required
Action
Write

- Workspace
  Required
- Checklist Name
  Required
Action
Write
- Workspace
  Required
- Comment
  Required
- Include a link to this Zap?
Action
Write
- Workspace
  Required
- File
  Required
Action
Write
- Workspace
  Required
- Checklist Name
  Required
Action
Write
- Workspace
  Required
Action
Write
Find Custom Fields
View the Custom Fields available on tasks in a specific Team / Space / Folder / List.
Action
Search
Find a List of All Tasks
Finds a list of all tasks created in Workspace/Space/Folder/List. Supports Custom Fields.
Action
Search
- Check_plan_bandage
- Workspace
  Required
- Field
  Required
- Value
  Required
Action
Search
New Contact
Triggers when a new customer is created.
Trigger
Instant
Try It
Update Ticket
Triggers when a Ticket is updated.
Trigger
Instant
Try It
- Ticket No
  Required
- Notes
  Required
- Private
  Required
Action
Write
- Forum Category Id
  Required
- Name
  Required
- Type
  Required
- Visibility
  Required
- Description
Action
Write
- Forum Category Id
  Required
- Forum
  Required
- Title
  Required
- Topic Description
  Required
- Sticky
- Locked
Action
Write
- Name
  Required
- Email
  Required
- Address
- Description
- Phone
- Job Title
- Tags
Action
Write
- Email
  Required
Action
Search

- Reaction(s)
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
Trigger
Instant
Try It
- Workspace
  Required
- Checklist Name
  Required
- Checklist Item
  Required
Action
Write
- Include a link to this Zap?
Action
Write
- Field name
  Required
- Description
- Required in tasks
- Pinned
- Visible to guests
Action
Write
- Workspace
  Required
- Checklist Name
  Required
Action
Write
- Workspace
  Required
- Start
  Required
- End
  Required
Action
Write
- Workspace
  Required
- Checklist Name
  Required
- Task Description
- Markdown Content
- Assignee Emails
- Priority
- Due Date
- Start Date
Action
Write
- Task Id
  Required
Action
Write
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Find the Most Recent Task
Find the most recent task created in Workspace/Space/Folder/List.
Action
Search
Find Task by ID
Find an existing task by its ID.
Action
Search
New Ticket
Triggers when there is a new ticket is created in Freshdesk.
Trigger
Instant
Try It
New Ticket Note
Triggers when a Note is added to a Ticket.
Trigger
Instant
Try It
Update Contact
Triggers when a user is updated.
Trigger
Instant
Try It
- Name
  Required
- Description
- Notes
- Domains
Action
Write
- Name
  Required
- Description
Action
Write
- Subject
  Required
- Email
  Required
- Type
- Description
  Required
- Priority
- CC Emails
Action
Write
- Api_docs_info
- HTTP Method
  Required
- URL
  Required
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Ticket Id
  Required
Action
Search

Learn how to automate ClickUp on the Zapier blog

Learn how to automate Freshdesk on the Zapier blog

About ClickUp

ClickUp is a productivity platform that allows you to manage your work and personal tasks in a beautifully intuitive environment.

Learn more Help

Related categories

Project Management

Similar apps

Trello

Project Management

Asana

Project Management

Todoist

Task Management

About Freshdesk

Freshdesk is an online helpdesk software with multiple channel customer service to support customers across email, phone, chat, web, Twitter and more.

Related categories