Clio + RingCentral

Create new communications in Clio when new sms/mms are sent from RingCentral

Stay on top of your legal communication with this workflow. When you send a new SMS or MMS via RingCentral, it also creates a corresponding communication record in Clio. This ensures your client conversations, advice shared and status updates are well-documented, enhancing client service while also benefiting your case management.

Stay on top of your legal communication with this workflow. When you send a new SMS or MMS via RingCentral, it also creates a corresponding communication record in Clio. This ensures your client conversations, advice shared and status updates are well-documented, enhancing client service while also benefiting your case management.

  1. When this happens...
    RingCentralRingCentral
    New SMS/MMS Sent

    Triggers when there is a new SMS/MMS sent.

    TriggerInstant
  2. automatically do this!
    ClioClio
    Create Communication

    Creates a new communication.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Description

    • ViewRequired

    • Phone Number

    • Extension Number

    • Direction

    • Recording Type

    • Missed Calls Filter

    • Results

    • Delay By

    Trigger
    Scheduled
    Try It
  • RingCentral triggers, actions, and search

    Do Not Disturb (DND) Presence Updated

    Triggers when a user wants to change the Do Not Disturb (DND) presence status.

    Trigger
    Instant
    Try It
    • Delay By

    Trigger
    Scheduled
    Try It
    • Type

    • StatusRequired

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    Call Ended

    Triggers when a call has been ended.

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    Missed Call

    Triggers when there is a new missed call.

    Trigger
    Instant
    Try It
    • Type

    Trigger
    Instant
    Try It
  • RingCentral triggers, actions, and search

    New Voicemail

    Triggers when there is a new incoming voicemail.

    Trigger
    Instant
    Try It
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clio logo

About Clio

Clio is a practice management platform that helps lawyers work more efficiently by making it easy to do tasks like tracking time, managing matters, and generating invoices.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
ringcentral logo
ringcentral logo

About RingCentral

RingCentral provides cloud-based communication system to modern businesses of all sizes. The system enables companies with voice, SMS, video, Fax, and team collaboration services on all major desktop and mobile platforms. All devices, services, and users can be managed through our PBX and administrative capability designed for Enterprise IT.
Learn more

Related categories

  • Phone & SMS