Cloudbeds + Trengo

Send a whatsapp message template in Trengo for new in-house guests in Cloudbeds

Streamline your hotel management process with this workflow. When a new guest checks in at your property using Cloudbeds, they'll instantly receive a welcome message via WhatsApp, thanks to the Trengo app. It saves you time and improves your customer service by providing immediate communication. No manual steps needed, everything is taken care of seamlessly in the background.

When this happens...
New In-House Guest
Triggers when a guest status is marked as in-house.
TriggerScheduled
automatically do this!
Send a WhatsApp Message Template
This action will send a WhatsApp message template to a phone number
ActionWrite

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Supported triggers and actions

New Cancelled Guest
Triggers when a guest cancels their reservation.
Trigger
Scheduled
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New Guest
Triggers when a new guest is created.
Trigger
Scheduled
Try It
New Reservation
Triggers when a new reservation is added.
Trigger
Scheduled
Try It
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
Ticket Label Added
Triggers when a label is added to a conversation.
Trigger
Instant
Try It

New Outbound Message
Triggers when an outbound message is created.
Trigger
Instant
Try It
Phone Call Missed
Triggers when a phone call is missed.
Trigger
Instant
Try It

- Name
- Email
- Phone
Action
Write
- Channel IDRequired
- Contact IdentifierRequired
- Contact Name
- MessageRequired
- Email Subject
Action
Write
- Webhook URLRequired
- Contact typeRequired
- Contact name
Action
Write
- Term
- Name
- Email
- Phone
Action
Search or write

New Checked-Out Guest
Triggers when a guest is checked out.
Trigger
Scheduled
Try It
New In-House Guest
Triggers when a guest status is marked as in-house.
Trigger
Scheduled
Try It
New Transaction
Triggers when a new transaction (credit or debit) is posted.
Trigger
Scheduled
Try It
New Inbound Message
Triggers when an inbound message is created.
Trigger
Instant
Try It
New Internal Note
Triggers when an internal note is created.
Trigger
Instant
Try It
Phone Call Ended
Triggers when a phone call has ended.
Trigger
Instant
Try It
Phone Call Started
Triggers when a phone call has started.
Trigger
Instant
Try It
- Channel IDRequired
- PhoneRequired
- DirectionRequired
- Contact name
- Note
- Duration
- Recording URL
Action
Write
- WhatsApp Message Template IDRequired
- Recipient Phone numberRequired
- Dynamic Content
Action
Write
- Term
Action
Search

About Cloudbeds

Cloudbeds is a hospitality management software platform with a property management system (PMS), channel manager, and booking engine.

Learn more

Related categories

Scheduling & Booking

About Trengo

Trengo is a team collaboration tool to manage conversations from channels such as web chat, email and WhatsApp via one inbox.

Related categories

Customer Support

Cloudbeds + Trengo

Send a whatsapp message template in Trengo for new in-house guests in Cloudbeds

Supported triggers and actions

New Cancelled Guest

New Guest

New Reservation

API Request (Beta)

Ticket Label Added

New Outbound Message

Phone Call Missed

Create a Contact

Send a Message

Trigger Journey

Find or create contact

New Checked-Out Guest

New In-House Guest

New Transaction

New Inbound Message

New Internal Note

Phone Call Ended

Phone Call Started

Log a Voice Call

Send a WhatsApp Message Template

Find a Contact

About Cloudbeds

Related categories

About Trengo

Related categories