CloudBlue Commerce + Jira Service Management

Create Jira Service Management requests for new customers in CloudBlue Commerce

When you have new customers, you'll want their details added to your service desk tool. This integration helps by automatically creating a request in Jira Service Management when you have a new customer in CloudBlue Commerce. Now it is easier than ever to work with CloudBlue Commerce.

When you have new customers, you'll want their details added to your service desk tool. This integration helps by automatically creating a request in Jira Service Management when you have a new customer in CloudBlue Commerce. Now it is easier than ever to work with CloudBlue Commerce.

  1. When this happens...
    CloudBlue CommerceCloudBlue Commerce
    New Customer

    Triggers when a customer is created in CloudBlue Commerce.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • Plan Id

    Trigger
    Scheduled
    Try It
  • CloudBlue Commerce triggers, actions, and search

    New RDE Report

    Triggers when a rated data report is generated in CloudBlue Commerce.

    Trigger
    Scheduled
    Try It
    • Order Type

    • Status For Order Type Note

    • Provisioning Status

    Trigger
    Scheduled
    Try It
  • CloudBlue Commerce triggers, actions, and search

    New Customer User

    Triggers when a customer user is created in CloudBlue Commerce.

    Trigger
    Scheduled
    Try It
    • Subscription Status

    Trigger
    Scheduled
    Try It
  • CloudBlue Commerce triggers, actions, and search

    New or Updated Plan Category

    Triggers when a plan category is created or updated in CloudBlue Commerce.

    Trigger
    Scheduled
    Try It
  • CloudBlue Commerce triggers, actions, and search

    New Customer

    Triggers when a customer is created in CloudBlue Commerce.

    Trigger
    Scheduled
    Try It
  • CloudBlue Commerce triggers, actions, and search

    Updated Customer User

    Triggers when a customer user information is updated in CloudBlue Commerce.

    Trigger
    Scheduled
    Try It
cloudblue-commerce logo
cloudblue-commerce logo

About CloudBlue Commerce

CloudBlue is a modular, scalable, extensible and secure carrier-grade platform that enables the profitable, end-to-end delivery of services, including onboarding, automation, aggregation, distribution, go-to-market and support.
Help

Related categories

  • App Builder

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.
Help

Related categories

  • Customer Support