Coda + Zendesk

Create rows in Coda when new tickets are created in Zendesk

Making decisions based on customer issues and requests are vital to improving your business. Create a birds-eye view of what customers are asking for in Zendesk tickets by managing the data in Coda. With this integration, you can create a new row in a Coda table every time a new request comes in through Zendesk, then organize and share that data back to your team to ensure the voice of your customer is in every meeting.

Making decisions based on customer issues and requests are vital to improving your business. Create a birds-eye view of what customers are asking for in Zendesk tickets by managing the data in Coda. With this integration, you can create a new row in a Coda table every time a new request comes in through Zendesk, then organize and share that data back to your team to ensure the voice of your customer is in every meeting.

  1. When this happens...
    ZendeskZendesk
    New Ticket in View

    Triggers when a new ticket is added to a view.

    TriggerScheduled
  2. automatically do this!
    CodaCoda
    Create Row

    Creates a new row in the selected table.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New User

    Triggers when a new user is created.

    Trigger
    Scheduled
    Try It
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About Coda

Coda is a new type of document that blends the flexibility of documents, the power of spreadsheets, and the utility of apps into a single new canvas.
Learn more

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  • Documents

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zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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