Cody + Zendesk
Generate responses in Cody for new actions on tickets in Zendesk
Streamline your customer service process with this convenient workflow. Whenever there's a new activity in a Zendesk ticket, this automation will trigger a response generation in Cody. This not only speeds up your response time, but also ensures consistent, well-crafted responses, enhancing your customer service. Save time, boost efficiency, and maintain customer satisfaction seamlessly.
Streamline your customer service process with this convenient workflow. Whenever there's a new activity in a Zendesk ticket, this automation will trigger a response generation in Cody. This not only speeds up your response time, but also ensures consistent, well-crafted responses, enhancing your customer service. Save time, boost efficiency, and maintain customer satisfaction seamlessly.
- When this happens...New Action on Ticket
Triggers when there is activity (an audit) on a specific ticket. Non-admins can only watch one ticket per Zap.
- automatically do this!Generate Response
Sends queries to Cody and generates a response from the selected bot.
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