Condens + Zendesk
Create Condens sessions and participants for Zendesk tickets
Once this integration is active, whenever you receive interesting feedback via a ticket in Zendesk that should be included in continuous research at your organization, you can bring it to Condens automatically. Ensure that your tickets won't get lost, without manual effort.
Once this integration is active, whenever you receive interesting feedback via a ticket in Zendesk that should be included in continuous research at your organization, you can bring it to Condens automatically. Ensure that your tickets won't get lost, without manual effort.
- When this happens...New Ticket
Triggers when a new ticket is added to a view.
- automatically do this...Create or Update Participant
Creates or Updates a Participant
- then do this!Create or Update Session
Creates or Updates a Session
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About Condens
Condens helps you and your team store, analyze and share UX research data.
Related categories
About Zendesk
Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
