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Select a trigger from ConnectWise Manage

A trigger is an event that starts your Zap and runs the workflow. For example, with ConnectWise Manage, a trigger could be "New/Updated Contact."
A trigger is the event that kicks off your automated workflow.

Setup an action from HubSpot

An action is what takes place after the automation is triggered. For example, with HubSpot, the action could be "Add Contact to List."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected ConnectWise Manage to HubSpot

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your ConnectWise Manage to HubSpot integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about ConnectWise Manage + HubSpot integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with ConnectWise Manage and HubSpot

What are the available triggers for ConnectWise Manage in an integration with HubSpot?

In our integration, ConnectWise Manage can trigger actions based on various events such as the creation or update of companies, contacts, tickets, or opportunities. Each time such an event occurs in ConnectWise, we can set up a corresponding action to take place within HubSpot.

Can I automate updates from HubSpot to ConnectWise Manage?

Yes, actions can be configured to automatically send data updates from HubSpot back to ConnectWise Manage. For instance, when a contact is updated in HubSpot, this information can be synchronized with ConnectWise to maintain consistency across platforms.

How do we handle duplicates when syncing contacts between ConnectWise and HubSpot?

We implement logic to check for duplicate contacts using unique identifiers such as email addresses. If duplicates are detected during the sync process, we merge them or update existing records instead of creating new ones.

What kind of data fields can be mapped between ConnectWise and HubSpot?

Our integration allows for mapping of data fields including contact information (name, email), company details, opportunity statuses, and ticket information. Custom field mapping is also supported based on specific business needs.

Is it possible to create automated workflows involving both platforms?

Absolutely. You can create automated workflows that involve triggers from either platform leading to actions in the other. For instance, a new ticket created in ConnectWise could automatically generate a task or notification within HubSpot.

Will changes made in one platform reflect immediately in the other?

We strive for real-time synchronization where possible; however, there may be slight delays depending on the volume of data and system constraints. Typically updates are reflected promptly.

Are there specific user permissions required for setting up this integration?

Yes, appropriate user permissions are needed on both platforms. Admin-level access may be necessary to configure settings and ensure proper data mapping between HubSpot and ConnectWise Manage.

Connect ConnectWise Manage and HubSpot to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
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Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
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Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • New, Updated or Both
    • Company Filter
    • Contact Type Filter
    • Specific Contact Filter
    Trigger
    Instant
    Try It
    • New, Updated or Both
    • Service Board Filter
    • Project Filter
    Trigger
    Instant
    Try It
  • ConnectWise Manage triggers, actions, and search
    New Territory

    Triggers when a new territory is created.

    Trigger
    Scheduled
    Try It
    • First Name
      Required
    • Last Name
      Required
    • Title
    • Email
    • Default Email
    • Phone_number
    • Default Phone
    • Phone_type
    • Type
    • Company
    • Primary Contact
    • Relationship
    • Department
    • Address_1
    • Address_2
    • City
    • State
    • Zip_code
    • Country Name
    Action
    Write
    • Service Board Filter
    Trigger
    Scheduled
    Try It
    • New, Updated or Both
    • Service Board Filter
    • Specific Service Ticket Filter
    • Project Filter
    Trigger
    Instant
    Try It
    • Company_name
      Required
    • Identifier
      Required
    • Type
      Required
    • Status
      Required
    • Site Name
      Required
    • Address_1
    • Address_2
    • City
    • State
    • Zip_code
    • Country Name
    • Phone Number
    • Website
    • Market
    • Source
    • Number of Employees
    • Territory
    Action
    Write
    • Summary
      Required
    • Company
    • RecordType
      Required
    • Priority
    Action
    Write

Learn how to automate ConnectWise Manage on the Zapier blog

Learn how to automate HubSpot on the Zapier blog

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About ConnectWise Manage
ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.
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