ConnectWise Manage + RepairDesk

Create RepairDesk customers from new or updated ConnectWise Manage contacts

Optimize your customer service process with this digital workflow between ConnectWise Manage and RepairDesk. When a contact is added or updated in ConnectWise Manage, it prompts a corresponding customer profile to be created in RepairDesk. This automation not only streamlines data entry but also ensures customer records stay up-to-date across both platforms for smooth operation.

When this happens...
New/Updated Contact
Triggers when a contact is created or updated.
TriggerInstant
automatically do this!
Create Customer
Create a customer on RepairDesk.
ActionWrite

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Supported triggers and actions

What does this mean?

- New, Updated or Both
- Company Filter
- Contact Type Filter
- Specific Contact Filter
Trigger
Instant
Try It
- New, Updated or Both
- Board Filter
- Project Filter
Trigger
Instant
Try It
New Territory
Triggers when a new territory is created.
Trigger
Scheduled
Try It
- First NameRequired
- Last NameRequired
- Title
- Email
- Default Email
- Phone Number
- Default Phone
- Phone Type
- Type
- Company
- Primary Contact
- Relationship
- Department
- Address 1
- Address 2
- City
- State
- Zip Code
- Country Name
Action
Write
- Ticket TypeRequired
- TextRequired
- Detail Description
- Internal Analysis
- Resolution
Action
Write

- Ticket TypeRequired
- Summary
Action
Write
- Company IdentifierRequired
Action
Search

- Ticket TypeRequired
- Param Number
- Parameter 1Required
- Value 1Required
Action
Search
- Param Number
- Parameter 1Required
- Value 1Required
- First NameRequired
- Last NameRequired
- Title
- Email
- Default Email
- Phone Number
- Default Phone
- Phone Type
- Type
- Company
- Primary Contact
- Relationship
- Department
- Address 1
- Address 2
- City
- State
- Zip Code
- Country Name
Action
Search or write
Employee Commission
Triggers when commission is assigned to an employee
Trigger
Scheduled
Try It
New Customer
Triggers when a new customer is created on RepairDesk.
Trigger
Scheduled
Try It
New Invoice
Triggers when a new invoice is created on RepairDesk.
Trigger
Scheduled
Try It
New Ticket
Triggers when a new ticket is created on RepairDesk.
Trigger
Scheduled
Try It
Ticket Status Change
Triggers when ticket status is changed on RepairDesk.
Trigger
Scheduled
Try It
- Firt Name
- Last Name
- Email Address
- Phone Number
- Mobile Number
- Address Line 1
- Address Line 2
- Post Code
- City
- State
- Country
- Organisation
- Driving Licence
- Contact Person
- Tax Number
- Network
Action
Write
- Firt Name
- Last Name
- Email Address
- Mobile Number
- Postal Address
- Address
- Referred By
- Repair Type
- IMEI
- Serial
- Task
- Price
- Tax
- Additional Task
- Service Type
- Customer Notes
- Security Code
- Start Time
- End Time
Action
Write
- Ticket Device Id
- Ticket Id
- StatusRequired
Action
Write

- Service Board Filter
Trigger
Scheduled
Try It
- New, Updated or Both
- Service Board Filter
- Specific Service Ticket Filter
- Project Filter
Trigger
Instant
Try It
- Company NameRequired
- IdentifierRequired
- TypeRequired
- StatusRequired
- Site NameRequired
- Address 1
- Address 2
- City
- State
- Zip Code
- Country Name
- Phone Number
- Website
- Market
- Source
- Number of Employees
- Territory
Action
Write
- SummaryRequired
- CompanyRequired
- Record TypeRequired
- Priority
Action
Write
- CompanyRequired
- Company Name
- Status
- Address Line 1
- Address Line 2
- City
- State
- Zip Code
- Country Name
- Phone Number
- Website
- Market
- Source
- Number of Employees
- Territory
Action
Write
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Param Number
- Parameter 1Required
- Value 1Required
Action
Search
- Company IdentifierRequired
- Company NameRequired
- IdentifierRequired
- TypeRequired
- StatusRequired
- Site NameRequired
- Address 1
- Address 2
- City
- State
- Zip Code
- Country Name
- Phone Number
- Website
- Market
- Source
- Number of Employees
- Territory
Action
Search or write
- Ticket TypeRequired
- Param Number
- Parameter 1Required
- Value 1Required
- SummaryRequired
- CompanyRequired
- Record TypeRequired
- Priority
Action
Search or write
Inventory Updated
Triggers when Inventory stock or prices updated on RepairDesk
Trigger
Scheduled
Try It
New Inventory Item
Triggers when a new inventory item is created on RepairDesk
Trigger
Scheduled
Try It
New Lead
Triggers when a new lead is created on RepairDesk.
Trigger
Scheduled
Try It
New Payment Added
Triggers when a new payment is added on RepairDesk.
Trigger
Scheduled
Try It
- Invoice Integer Id
- Invoice Order Id
- Payment MethodRequired
- AmountRequired
- Notes
- Transaction Id
Action
Write
- FIrst Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Line Item NameRequired
- Price
- Tax
- Cost Price
- Quantity
- Description
Action
Write
- First Name
- Last Name
- Email Address
- Mobile Number
- Phone Number
- Address Line 1
- Address Line 2
- Post Code
- Referred By
- Task
- Price
- Tax
- Internal Notes
- Imei
- Serial
- Diagnostic Notes
- Due On
- Status
Action
Write
- KeywordRequired
Action
Search

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

About RepairDesk

RepairDesk is an all-in-one repair shop management platform that helps cell phone repair shops easily manage repair jobs, inventory, customers, and much more.

Learn more

Related categories

CRM (Customer Relationship Management)

Similar apps

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier

ConnectWise Manage + RepairDesk

Create RepairDesk customers from new or updated ConnectWise Manage contacts

New/Updated Contact

New/Updated Project

New Territory

Create Contact

Create Ticket Note

Update Ticket

Find Company

Find Ticket

Find Contact

Employee Commission

New Customer

New Invoice

New Ticket

Ticket Status Change

Create Customer

Create Lead

Update Ticket

New Ticket Note

New/Updated Ticket

Create Company

Create Ticket

Update Company

API Request (Beta)

Find Contact

Find Company

Find Ticket

Inventory Updated

New Inventory Item

New Lead

New Payment Added

Add Payment

Create a New Invoice

Create a New Ticket

Find Customer

About ConnectWise Manage

Related categories

Similar apps

Zapier Interfaces

About RepairDesk

Related categories

Similar apps

Zapier Interfaces