ConnectWise Manage + ServiceNow

Create tickets in ConnectWise Manage for new records in ServiceNow

When a new record is created in ServiceNow, this workflow springs into action, generating a ticket within ConnectWise Manage. It's a natural, easy process that seamlessly links these two services. This integration provides quick ticket creation, resolving issues efficiently and maintaining smooth operation within your system.

When a new record is created in ServiceNow, this workflow springs into action, generating a ticket within ConnectWise Manage. It's a natural, easy process that seamlessly links these two services. This integration provides quick ticket creation, resolving issues efficiently and maintaining smooth operation within your system.

  1. When this happens...
    ServiceNowServiceNow
    New Record

    Triggers when a new record is created.

    TriggerScheduled
  2. automatically do this!
    ConnectWise ManageConnectWise Manage
    Create Ticket

    Creates a new service desk or project ticket.

    ActionWrite
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Supported triggers and actions

What does this mean?
    • TableRequired

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
    • TableRequired

    Action
    Search or write
    • TableRequired

    Trigger
    Scheduled
    Try It
    • TableRequired

    Action
    Write
    • TableRequired

    Action
    Search
    • New, Updated or Both

    • Company Filter

    • Contact Type Filter

    • Specific Contact Filter

    Trigger
    Instant
    Try It
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connectwise-manage logo

About ConnectWise Manage

ConnectWise Manage is a business management platform designed to successfully run and grow your technology business.

Related categories

  • CRM (Customer Relationship Management)

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servicenow logo

About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

  • Developer Tools