ContactUs.com + Help Scout

Create Help Scout conversations with new ContactUs contacts

Put new contacts in touch with your Help Scout team and seize the opportunity to build a relationship. This Zapier automation will create a new Help Scout conversation whenever a new contact is created on ContactUs. Don't leave your contacts hanging; kickstart the conversation instantly and effortlessly.

Put new contacts in touch with your Help Scout team and seize the opportunity to build a relationship. This Zapier automation will create a new Help Scout conversation whenever a new contact is created on ContactUs. Don't leave your contacts hanging; kickstart the conversation instantly and effortlessly.

  1. When this happens...
    ContactUs.comContactUs.com
    New Contact

    Triggers when new contact is created. Uses webhooks for instant triggering.

    TriggerInstant
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
Start free with email
Start free with email
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Supported triggers and actions

What does this mean?
  • ContactUs.com triggers, actions, and search

    New Contact

    Triggers when new contact is created. Uses webhooks for instant triggering.

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • SubjectRequired

    • MailboxRequired

    • Customer Label

    • Customer ID

    • Customer's Email

    • From User

    • Thread TypeRequired

    • TextRequired

    • StatusRequired

    • Assigned User

    • Tag

    • Cc

    • Bcc

    • Import OnlyRequired

    • Trigger Auto Reply

    Action
    Write
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
    • First NameRequired

    • Last NameRequired

    • Email

    • Phone

    • Chat Handle

    • Social Profile

    • Website

    • Background

    • Organization

    • Location

    • Job Title

    • Address

    • Address

    • City

    • State / Province

    • Postal Code / ZIP Code

    • Country

    Action
    Write
contact-us-dot-com logo
contact-us-dot-com logo

About ContactUs.com

ContactUs.com increases the amount of website visitors that become contacts by using behavioral triggers, helps you start the conversation with those visitors with a basic CRM, tells you where your leads come from and what they do in your website.

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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