Continually + Help Scout

Create Help Scout conversations from new conversation data in Continually

If you use Continually bots as a support tool, you can easily add new conversations to Help Scout automatically. This integration is a great way to stay in contact with clients, process requests, and keep track of issues.

If you use Continually bots as a support tool, you can easily add new conversations to Help Scout automatically. This integration is a great way to stay in contact with clients, process requests, and keep track of issues.

  1. When this happens...
    ContinuallyContinually
    Get Conversation Data

    Triggers when there is a lead completes a conversation.

    TriggerScheduled
  2. automatically do this!
    Help ScoutHelp Scout
    Create Conversation

    Creates conversation including tags and custom fields (only with Help Scout's Plus plan). Select mailbox to see custom fields.

    ActionWrite
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Supported triggers and actions

    • You can specify bots to send leads from

    Trigger
    Scheduled
    Try It
    • You can specify bots to send leads from

    Trigger
    Scheduled
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • You can specify bots to send leads from

    Trigger
    Scheduled
    Try It
    • MailboxRequired

    • Assigned User

    • Tag

    • Status

    • Custom Fields

    Trigger
    Instant
    Try It
    • Mailbox

    Trigger
    Scheduled
    Try It
    • Conversation IDRequired

    • TextRequired

    • User

    Action
    Write
continually logo
continually logo

About Continually

Continually lets you add chatbots and live chat to your website so you can respond to visitors 24/7 with friendly conversational messages.

Related categories

  • Support
help-scout logo
help-scout logo

About Help Scout

Help Scout is the ideal small business help desk. You can deliver great email support and get setup in minutes, without any of the typical help desk complexities.
Learn more

Related categories

  • Customer Support

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