Crisp + monday.com

Create new items in monday.com from new conversations in Crisp

Stay on top of your customer interactions with this workflow. As soon as a new conversation starts in Crisp, this automation will swiftly create an item in Monday.com. The seamless connection between these two platforms helps your team respond more quickly and efficiently to customer inquiries, maintaining high service standards.

Stay on top of your customer interactions with this workflow. As soon as a new conversation starts in Crisp, this automation will swiftly create an item in Monday.com. The seamless connection between these two platforms helps your team respond more quickly and efficiently to customer inquiries, maintaining high service standards.

  1. When this happens...
    CrispCrisp
    New Conversation

    Triggers when a new conversation is created.

    TriggerInstant
  2. automatically do this!
    monday.commonday.com
    Create Item

    Create a new Item in a board

    ActionWrite
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Supported triggers and actions

  • Crisp triggers, actions, and search

    Edited Contact

    Triggers when a contact is edited.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Incoming

    Triggers when a visitor sends a message.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Conversation

    Triggers when a new conversation is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Segments Updated

    Triggers when a segment is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Message Sent

    Triggers when an operator sends a message

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    New Contact

    Triggers when a new contact is created.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Custom Data Updated

    Triggers when custom data is added or removed in a conversation.

    Trigger
    Instant
    Try It
  • Crisp triggers, actions, and search

    Conversation Status Change

    Triggers when a conversation is (un)resolved.

    Trigger
    Instant
    Try It
crisp logo
crisp logo

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform
Learn more

Related categories

  • Customer Support
monday logo
monday logo

About monday.com

monday.com helps you move projects forward fast, letting everyone know what's been done on a task—and what needs finished right now.

Related categories

  • Project Management

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