Crisp + Olvy

Create Olvy feedback from new incoming Crisp messages

Activate this Zapier template to create a feedback in Olvy whenever a new incoming message is received in Crisp.

When this happens...
Message Incoming
Triggers when a visitor sends a message.
TriggerInstant
automatically do this!
Create Feedback
Creates a Feedback
ActionWrite

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Supported triggers and actions

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write

- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write

- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search
Contact Created
Triggers when a new contact is created.
Trigger
Instant
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Feedback Archive
Triggers when a feedback is archived
Trigger
Instant
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Feedback Updated
Triggers when a certain feedback is updated.
Trigger
Instant
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Issue Created
Triggers when an issue is created
Trigger
Instant
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Release Archived
Triggers when a release is archived.
Trigger
Instant
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Release Published
Triggers when a release note is published.
Trigger
Instant
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- NameRequired
- Email
- Designation
- Identifier
- Source
- Company
Action
Write
- NameRequired
- Description
- Status
Action
Write
- TitleRequired
- Body of the release noteRequired
- Version
- Permalink
- Featured Link
- Featured Link
- projects
Action
Write

Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search
Contact Deleted
Triggers when a new contact is archived.
Trigger
Instant
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Contact Updated
Triggers when a contact is updated.
Trigger
Instant
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Feedback Created
Triggers when a new feedback is created.
Trigger
Instant
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Issue Archived
Triggers when an issue is archived
Trigger
Instant
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Issue Update
Triggers when an issue is updated
Trigger
Instant
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Release Created
Triggers when a new release note is published.
Trigger
Instant
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Release Update
Triggers when a release is updated.
Trigger
Instant
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- BodyRequired
- Tags
- Contact Name
- Contact Email
- Source Name
- Source Url
- Rating Type
- Rating
Action
Write
- TitleRequired
- Body of the release noteRequired
- Version
- Permalink
- Featured Link
- Featured Link
- projects
- Contributors
- Categories
Action
Write

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About Olvy

Olvy is the comms center for your product team. Keep track of user feedback, and close the loop everywhere your users are.

Related categories

Product Management

Related Zap Templates

Create contacts in Olvy when new contacts are created in Crisp

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Create contacts in Olvy when new contacts are created in Crisp

Crisp + Olvy

Create Olvy feedback from new incoming Crisp messages

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Change Conversation State

Search for a Profile

Contact Created

Feedback Archive

Feedback Updated

Issue Created

Release Archived

Release Published

Create Contact

Create Issue

Create and Publish a Release

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Add a User Event

Send Text Message

Search for Conversation

Contact Deleted

Contact Updated

Feedback Created

Issue Archived

Issue Update

Release Created

Release Update

Create Feedback

Create Release

About Crisp

Related categories

About Olvy

Related categories

Related Zap Templates

Related Zap Templates