Crisp + SatisMeter

Create Crisp conversations from new SatisMeter survey responses

Easily stay in touch with your customers and address their concerns by connecting SatisMeter to Crisp with this convenient automation. With each new survey response in SatisMeter, a conversation will be created in Crisp, allowing you to seamlessly communicate with respondents and address their feedback. Improve your customer service and engagement with this simple and effective workflow.

When this happens...
New Survey Response
Triggers when new survey response is created.
TriggerInstant
automatically do this!
Create Conversation
Creates a conversation
ActionWrite

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Supported triggers and actions

What does this mean?

- ProjectRequired
- Surveys
Trigger
Instant
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Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write

- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write
- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search