Crisp + SurveyMonkey

Create Crisp user events from new SurveyMonkey responses with answers

Stay in tune with your audience's feedback by connecting SurveyMonkey and Crisp. This integration creates a user event in Crisp whenever a new response is submitted in SurveyMonkey. Stay informed about your survey results and improve your customer support experience with this efficient workflow.

When this happens...
New Response Notification With Answers
Triggers a notification when your survey is completed and sends the entire response. Only for SurveyMonkey annual paid users.
TriggerInstant
automatically do this!
Add a User Event
Triggers an automated campaign
ActionWrite

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Supported triggers and actions

- SurveyRequired
- Collector
Trigger
Instant
Try It
- First NameRequired
- Last NameRequired
- EmailRequired
- Contact List
Action
Write
- Api Docs Info
- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- Search ByRequired
- ValueRequired
Action
Search
Edited Contact
Triggers when a contact is edited.
Trigger
Instant
Try It

Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
Try It

Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write
- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search

- SurveyRequired
- Collector
Trigger
Instant
Try It
- SurveyRequired
- Email CollectorRequired
- Contact Email(s)Required
- Message Subject
- Message Body
- Hide "Powered by SurveyMonkey"
Action
Write
- SurveyRequired
- CollectorRequired
Action
Search
- SurveyRequired
Action
Search
Message Sent
Triggers when an operator sends a message
Trigger
Instant
Try It
New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
Try It
- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more

Related categories

Customer Support

About SurveyMonkey

SurveyMonkey is the easiest way to create surveys and get answers. SurveyMonkey lets you whip up a survey quickly and get targeted answers from the audience you want to ask.

Related categories

Forms & Surveys

Crisp + SurveyMonkey

Create Crisp user events from new SurveyMonkey responses with answers

Supported triggers and actions

New Response Notification

Create Contact

API Request (Beta)

Find Contact

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Change Conversation State

Search for a Profile

New Response Notification With Answers

Send Survey

Find Collector

Find Survey

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Add a User Event

Send Text Message

Search for Conversation

About Crisp

Related categories

About SurveyMonkey

Related categories

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