Crisp + Telnyx

Post Telnyx SMS notifications for new Crisp conversations

Are you missing leads who contact you via your Crisp chat widget? Use this Zap to get alerted via Telnyx SMS automatically whenever a new conversation is created on Crisp, so you can respond in a timely manner.

When this happens...
New Conversation
Triggers when a new conversation is created.
TriggerInstant
automatically do this!
Send SMS
Send an SMS message to a phone number.
ActionWrite

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Supported triggers and actions

What does this mean?

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write

- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write

- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search
- Application NameRequired
Trigger
Instant
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- Fax Application NameRequired
- Webhook Event Failover Url
Trigger
Instant
Try It
- Application NameRequired
- Webhook Failover Url
Trigger
Instant
Try It
- Call Control IdRequired
- Audio URLRequired
Action
Write
- Source Number (+E.164 Format) Example: +14005550000Required
- Destination Number (+E.164 Format) Example: +13005550000Required
- Message ContentRequired
Action
Write
- FromRequired
- ToRequired
- TextRequired
Action
Write

Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write
- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search
New Phone Number
Triggers on a new order of a phone number
Trigger
Scheduled
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- Application NameRequired
Trigger
Instant
Try It
- Application NameRequired
- Webhook Failover
Trigger
Instant
Try It
- Connection IdRequired
- Source NumberRequired
- Destination Number (+E.164 Format) Example: +13005550000Required
- From Display Name
Action
Write
- Source Number (+E.164 Format) Example: +14005550000Required
- Destination Number (+E.164 Format) Example: +13005550000Required
- Connection IdRequired
- PDF UrlRequired
- T.38 Enabled
Action
Write
- From Number (+E.164 Format) Example: +14005550000Required
- To Number (+E.164 Format) Example: +1333555000Required
- Media URLRequired
- Subject Line
- Text
Action
Write
- Call Control IdRequired
- Speaking VoiceRequired
- LanguageRequired
- TextRequired
Action
Write

About Crisp

Crisp is a messaging app that unifies your user communication from Crisp Live Chat, Email, Messenger, Twitter, and SMS into one platform

Learn more Help

Related categories

Customer Support

About Telnyx

Telnyx is a full-featured global communications platform with an SMS API built for reliable, enterprise-grade messaging on a secure network.

Help

Related categories

Phone & SMS

Crisp + Telnyx

Post Telnyx SMS notifications for new Crisp conversations

Edited Contact

Message Incoming

New Conversation

Conversation Segments Updated

Add Segments to Conversation

Create Conversation

Send Note Message

Change Conversation State

Search for a Profile

New Recording

Receive a Fax

Webhook Event Failover Url

Message Status Updated

Webhook Failover Url

Play Audio

Send SMS

Send Short Code SMS

Message Sent

New Contact

Conversation Custom Data Updated

Conversation Status Change

Create/Update Contact

Phone Number

Address

Website

Company

Position

Segments

Notepad

Custom Data

Add a User Event

Send Text Message

Search for Conversation

New Phone Number

Receive a Call

Receive a Message

Webhook Failover

Dial a Number

From Display Name

Send a Fax

T.38 Enabled

Send MMS

Subject Line

Text

Speak Text

About Crisp

Related categories

About Telnyx

Related categories