Crisp + Unicorn Platform

Add new Unicorn Platform form respondents as Crisp contacts

Proper communication is crucial for high-quality customer support. With this automation, you can reach out to your new customers easily. Whenever someone submits a contact form on your Unicorn Platform website, automatically add this person to Crisp as a contact or update their info.

When this happens...
Form Submission
Triggers when a contact form is submitted.
TriggerInstant
automatically do this!
Create/Update Contact
Creates/Update a contact
ActionWrite

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Supported triggers and actions

What does this mean?

- Choose your websiteRequired
- Choose integrationRequired
Trigger
Instant
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Message Sent
Triggers when an operator sends a message
Trigger
Instant
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New Contact
Triggers when a new contact is created.
Trigger
Instant
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Conversation Custom Data Updated
Triggers when custom data is added or removed in a conversation.
Trigger
Instant
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Conversation Status Change
Triggers when a conversation is (un)resolved.
Trigger
Instant
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- EmailRequired
- NameRequired
- Phone Number
- Address
- Website
- Company
- Position
- Segments
- Notepad
- Custom Data
Action
Write
- EmailRequired
- Event nameRequired
Action
Write

- Conversation ID (session_id)Required
- Message contentRequired
Action
Write
- QueryRequired
Action
Search

Edited Contact
Triggers when a contact is edited.
Trigger
Instant
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Message Incoming
Triggers when a visitor sends a message.
Trigger
Instant
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New Conversation
Triggers when a new conversation is created.
Trigger
Instant
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Conversation Segments Updated
Triggers when a segment is added or removed in a conversation.
Trigger
Instant
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- Conversation ID (session_id)Required
- SegmentsRequired
Action
Write
- User EmailRequired
- User NameRequired
- User MessageRequired
Action
Write
- Conversation ID (session_id)Required
- Note message contentRequired
Action
Write
- Conversation ID (session_id)Required
- StateRequired
Action
Write
- EmailRequired
Action
Search