Datadog + ManageEngine ServiceDesk Plus Cloud

Add metric posts in Datadog from new ServiceDesk Plus Cloud assets

Create a Datadog metric post each time a new asset is added to ServiceDesk Plus Cloud.

When this happens...
New Asset
Triggers when a new asset is added.
TriggerScheduled
automatically do this!
New Metric Post
This covers the data that you want to send to Datadog
ActionWrite

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Supported triggers and actions

- Service Desk InstanceRequired
- Name
- Product
- State
- Vendor
- Site
- Purchase Cost
- Asset Tag
- Location
Trigger
Scheduled
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- Service Desk InstanceRequired
- Subject
- Requester
- Status
- Technician (email address)
- Site
- Group
- Priority
- Urgency
- Impact
- Mode
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- TitleRequired
- DescriptionRequired
- Priority
- Announcement Type
- Services Involved
- Email Users
- Public View
Action
Write
Create Request
Creates a new request.
Action
Write
Update Request
Updates an existing request.
Action
Write

- Data Point Time
- Metric NameRequired
- Data Point (one singular point)Required
- Type
- Host Name
- Tags (comma separated)
Action
Write

- Service Desk InstanceRequired
- Title
- Requester
- Site
- Group
- Change Owner (email address)
- Change Type
- Priority
- Urgency
- Impact
- Change Risk
- Reasons of Change
- Category
- Sub Category
- Item
- Asset
Trigger
Scheduled
Try It
- Service Desk InstanceRequired
- Trigger ModuleRequired
- Execute OnRequired
- Trigger Conditions
Trigger
Instant
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Create Change
Creates a new change.
Action
Write
Invoke API Call
Make API calls in ServiceDesk Plus Cloud to perform an action
Action
Write
- Request IDRequired
Action
Search

About Datadog

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