Delighted + Freshdesk
Add notes to Freshdesk tickets from new Delighted responses
Easily keep track of customer feedback by connecting Delighted to Freshdesk with this automation. When a new response is received in Delighted, a note will be added to a corresponding ticket in Freshdesk, ensuring your team stays informed and can address customers' needs more effectively. Enhance your customer support process and stay on top of feedback with this streamlined workflow.
Easily keep track of customer feedback by connecting Delighted to Freshdesk with this automation. When a new response is received in Delighted, a note will be added to a corresponding ticket in Freshdesk, ensuring your team stays informed and can address customers' needs more effectively. Enhance your customer support process and stay on top of feedback with this streamlined workflow.
- When this happens...New Response
Triggers when a new response is received in this Delighted Project.
- automatically do this!Add Notes to a Ticket
Add Private or Public notes to a Freshdesk Support Ticket.
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New Response
Triggers when a new response is received in this Delighted Project.
Try ItPerson ID
EmailRequired
Phone Number
Name
Properties
EmailRequired
Name
Last Sent At
Person ID
Email
Phone Number
New Unsubscribe
Triggers when a person unsubscribes from Delighted surveys.
Try ItPerson ID
Email
Phone NumberRequired
Name
Properties
Person IDRequired
Created At
ScoreRequired
Comment
Properties
Person ID
Email
Phone Number
