Delighted + SolarWinds Service Desk

Create SolarWinds Service Desk incidents for new Delighted responses

Easily address customer feedback with this automation that connects Delighted to SolarWinds Service Desk. When a new response is received in Delighted, an incident is instantly created in SolarWinds Service Desk, ensuring your team can promptly tackle any issues and enhance customer satisfaction. Minimize manual effort and maintain smooth customer experiences using this efficient workflow.

Easily address customer feedback with this automation that connects Delighted to SolarWinds Service Desk. When a new response is received in Delighted, an incident is instantly created in SolarWinds Service Desk, ensuring your team can promptly tackle any issues and enhance customer satisfaction. Minimize manual effort and maintain smooth customer experiences using this efficient workflow.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    SolarWinds Service DeskSolarWinds Service Desk
    Create Incident

    Add a new incident to your service desk.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
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delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn more

Related categories

  • Forms & Surveys

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Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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samanage logo

About SolarWinds Service Desk

Modern IT management. Cloud-based IT service desk and asset management solution you'll love to use.
Learn more

Related categories

  • Customer Support