Delighted + ServiceNow

Create ServiceNow records from new Delighted responses for seamless tracking

Effortlessly manage customer feedback with this Delighted to ServiceNow automation. When you receive a new response in Delighted, this workflow will create a record in ServiceNow, helping you track and address customer concerns more efficiently. Improve your customer service process by ensuring that every response is properly documented and handled in a timely manner.

Effortlessly manage customer feedback with this Delighted to ServiceNow automation. When you receive a new response in Delighted, this workflow will create a record in ServiceNow, helping you track and address customer concerns more efficiently. Improve your customer service process by ensuring that every response is properly documented and handled in a timely manner.

  1. When this happens...
    DelightedDelighted
    New Response

    Triggers when a new response is received in this Delighted Project.

    TriggerScheduled
  2. automatically do this!
    ServiceNowServiceNow
    Create Record

    Triggers when a new record is created.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Delighted triggers, actions, and search

    New Response

    Triggers when a new response is received in this Delighted Project.

    Trigger
    Scheduled
    Try It
    • Person ID

    • EmailRequired

    • Phone Number

    • Name

    • Properties

    Action
    Write
    • EmailRequired

    • Name

    • Last Sent At

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
  • Delighted triggers, actions, and search

    New Unsubscribe

    Triggers when a person unsubscribes from Delighted surveys.

    Trigger
    Scheduled
    Try It
    • Person ID

    • Email

    • Phone NumberRequired

    • Name

    • Properties

    Action
    Write
    • Person IDRequired

    • Created At

    • ScoreRequired

    • Comment

    • Properties

    Action
    Write
    • Person ID

    • Email

    • Phone Number

    Action
    Write
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delighted logo

About Delighted

Delighted is the easiest and most beautiful way to measure customer happiness.
Learn more

Related categories

  • Forms & Surveys

Similar apps

Zapier Interfaces integrationsZapier Interfaces integrations

Zapier Interfaces

App Builder, CRM (Customer Relationship Management), Forms & Surveys, Zapier
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About ServiceNow

ServiceNow specializes in IT services management (ITSM), IT operations management (ITOM) and IT business management (ITBM).

Related categories

  • Developer Tools