Create tickets in Desku.io when new negative feedback is received in Simplesat
This Zap gives you the easiest way to stay on top of your customer feedback. Once active, this integration automatically creates a support ticket in Desku.io as soon as negative feedback is received on a specific satisfaction survey in Simplesat.
This Zap gives you the easiest way to stay on top of your customer feedback. Once active, this integration automatically creates a support ticket in Desku.io as soon as negative feedback is received on a specific satisfaction survey in Simplesat.
- When this happens...New Feedback
Triggers when new feedback is received.
- automatically do this!Create Ticket
This is the create ticket of action when its trigger fires.
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New Feedback
Triggers when new feedback is received.
Try ItSurvey API endpointRequired
Customer name
Customer emailRequired
Customer company
Team member ID
Team member name
Team member email
Ticket ID
Ticket subject
IdRequired
IdRequired
external_id
Name
EmailRequired
Company
Custom attributes
Tags
external_id
Name
EmailRequired
Custom attributes
IdRequired
Add Customer
Add Customer
Try It