Device Magic + Zendesk

Create new Zendesk tickets from Device Magic submissions

Streamline your customer service processes with this nifty automation. When a new submission is recorded in Device Magic, it will instantly generate a ticket in Zendesk. This integrated workflow helps you manage issues efficiently and faster, ensuring no submission slips through the cracks.

Streamline your customer service processes with this nifty automation. When a new submission is recorded in Device Magic, it will instantly generate a ticket in Zendesk. This integrated workflow helps you manage issues efficiently and faster, ensuring no submission slips through the cracks.

  1. When this happens...
    Device MagicDevice Magic
    New Submission

    Triggers when your form receives a new submission.

    TriggerInstant
  2. automatically do this!
    ZendeskZendesk
    Create Ticket

    Triggers when a new ticket is added (Zendesk may take an hour to make tickets available via their API with this trigger).

    ActionWrite
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Supported triggers and actions

  • Device Magic triggers, actions, and search

    New Submission

    Triggers when your form receives a new submission.

    Trigger
    Instant
    Try It
  • Zendesk triggers, actions, and search

    New Group

    Triggers when a new group is created.

    Trigger
    Scheduled
    Try It
    • Organization

    Trigger
    Scheduled
    Try It
  • Zendesk triggers, actions, and search

    New Organization

    Triggers when a new organization is created.

    Trigger
    Scheduled
    Try It
    • FormRequired

    • DeviceRequired

    Action
    Write
    • ViewRequired

    Trigger
    Scheduled
    Try It
    • Tags

    Trigger
    Instant
    Try It
    • Ticket (Required for non-admins)

    Trigger
    Scheduled
    Try It
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devicemagic logo

About Device Magic

Build custom forms to capture important data through your mobile device with Device Magic. Save time, get better data, and automate your business.
Learn more

Related categories

  • Forms & Surveys

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zendesk logo
zendesk logo

About Zendesk

Zendesk is a web-based help desk support tool that makes it simple to provide great customer support.
Learn more

Related categories

  • Customer Support

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