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How Zapier works

Zapier makes it easy to integrate Dialpad with Pipedrive - no code necessary. See how you can get setup in minutes.

Select a trigger from Dialpad

A trigger is an event that starts your Zap and runs the workflow. For example, with Dialpad, a trigger could be "Call State Changed."
A trigger is the event that kicks off your automated workflow.

Setup an action from Pipedrive

An action is what takes place after the automation is triggered. For example, with Pipedrive, the action could be "Add Label to Person."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Dialpad to Pipedrive

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Triggers and actions are the main components of every automated workflow.

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25m

Customers have created over 25 million Zaps on the platform

6 mins

The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Dialpad to Pipedrive integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Dialpad + Pipedrive integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dialpad and Pipedrive

How do I set up the Dialpad and Pipedrive integration?

To set up the integration, you need to connect both your Dialpad and Pipedrive accounts through our platform. Once connected, you can configure triggers and actions such as creating a contact in Pipedrive when a call is made in Dialpad.

What triggers are available in the Dialpad and Pipedrive integration?

The available triggers include when a call is made, received, or missed in Dialpad. These can initiate actions like updating a deal or task in Pipedrive.

Can I automatically create tasks in Pipedrive from Dialpad calls?

Yes, you can set triggers for when a call ends or is missed in Dialpad to automatically create tasks or notes in your Pipedrive account.

Is it possible to update existing contacts in Pipedrive with information from Dialpad?

Absolutely. When a call is logged or voicemail received in Dialpad, you can trigger updates to existing contacts’ details within your Pipedrive account.

How do I handle missed calls from Dialpad using Pipedrive integration?

You can configure an automatic trigger that creates an activity or follow-up task for any missed calls from Dialpad directly into your Pipedrive account.

Can I log my call details from Dialpad into my CRM system automatically with this integration?

Yes, one of the key functions of the integration is to log call details such as duration, caller ID, and time directly into your CRM system using actions based on triggers from your call activity.

Are there any limitations on the number of actions I can automate between Dialpad and Pipedrive?

While there isn't a strict limit on the number of actions you can automate, it's essential to optimize workflows to avoid creating unnecessary loops that could confuse data tracking.

Connect Dialpad and Pipedrive to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
  • Pipedrive triggers, actions, and search
    New Activity

    Triggers when a new activity is created.

    Trigger
    Scheduled
    Try It
  • Pipedrive triggers, actions, and search
    New Deal

    Triggers when a new deal is created.

    Trigger
    Instant
    Try It
    • SMS direction
      Required
    Trigger
    Instant
    Try It
  • Dialpad triggers, actions, and search
    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
    • Filter_id
      Required
    Trigger
    Scheduled
    Try It
    • Filter_id
      Required
    • Deal Status
    Trigger
    Scheduled
    Try It

Learn how to automate Dialpad on the Zapier blog

Learn how to automate Pipedrive on the Zapier blog

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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Related categories
  • Phone & SMS
pipedrive logo
pipedrive logo
About Pipedrive
Pipedrive is sales pipeline and CRM software for deal makers. Get super-organized. Close deals in less time. iOS and Android apps let you take your pipeline with you anywhere.
Learn moreHelp
Related categories
  • CRM (Customer Relationship Management)
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