Dialpad + Salesforce

Create new Salesforce records when new sms are created in Dialpad

Streamline your Salesforce tasks by automating your workflow on receiving a new SMS in Dialpad. Whenever a new SMS is created in Dialpad, this workflow will then generate a new record in Salesforce. It's ideal for keeping your customer relations management process efficient, up-to-date, and error-free. Enhance your productivity and let this integration handle the routine for you.

Streamline your Salesforce tasks by automating your workflow on receiving a new SMS in Dialpad. Whenever a new SMS is created in Dialpad, this workflow will then generate a new record in Salesforce. It's ideal for keeping your customer relations management process efficient, up-to-date, and error-free. Enhance your productivity and let this integration handle the routine for you.

  1. When this happens...
    DialpadDialpad
    SMS Created

    Triggers when an SMS is created

    TriggerInstant
  2. automatically do this!
    SalesforceSalesforce
    Create Record

    Creates a new record of a specified Salesforce object (ie. Contact, Lead, Opportunity, etc.).

    ActionWrite
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Supported triggers and actions

    • Call StatesRequired

    Trigger
    Instant
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    • Api Docs Info

    • HTTP MethodRequired

    • URLRequired

    • Query String Parameters

    • Headers

    • Additional Request Headers

    • Body

    Action
    Write
  • Salesforce triggers, actions, and search

    New Case Attachment

    Triggers when a new Attachment is added to a case.

    Trigger
    Scheduled
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    • History ObjectRequired

    Trigger
    Scheduled
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    • SMS directionRequired

    Trigger
    Instant
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  • Dialpad triggers, actions, and search

    Create and Optionally Assign Contact in Dialpad

    This action creates a new contact in Dialpad with the provided details and optionally assigns it to a specific department or user.

    Action
    Write
  • Salesforce triggers, actions, and search

    New Contact

    Triggers when a new Contact is created.

    Trigger
    Scheduled
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  • Salesforce triggers, actions, and search

    New Lead

    Triggers when a new Lead is created.

    Trigger
    Scheduled
    Try It
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About Dialpad

Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.

Related categories

  • Phone & SMS
salesforce logo
salesforce logo

About Salesforce

Salesforce is a leading enterprise customer relationship manager (CRM) application.
Learn more

Related categories

  • CRM (Customer Relationship Management)

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