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Connect Dialpad and SMS by Zapier to unlock the power of automation

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How Zapier works

Zapier makes it easy to integrate Dialpad with SMS by Zapier - no code necessary. See how you can get setup in minutes.

Select a trigger from Dialpad

A trigger is an event that starts your Zap and runs the workflow. For example, with Dialpad, a trigger could be "Call State Changed."
A trigger is the event that kicks off your automated workflow.

Setup an action from SMS by Zapier

An action is what takes place after the automation is triggered. For example, with SMS by Zapier, the action could be "Send SMS."
An action is the event that your automated workflow performs when triggered.

That’s it! You just connected Dialpad to SMS by Zapier

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Triggers and actions are the main components of every automated workflow.

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Customers have created over 25 million Zaps on the platform

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The average user takes less than 6 minutes to set up a Zap

Make work flow with AI

Level up your Dialpad to SMS by Zapier integration with AI. Extract, summarize, and transform your integration data with leading AI models like OpenAI, Anthropic, and more.
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Frequently Asked Questions about Dialpad + SMS by Zapier integrations

New to automation with Zapier? You're not alone. Here are some answers to common questions about how Zapier works with Dialpad and SMS by Zapier

How does the integration between Dialpad and SMS by Zapier work?

The integration allows you to automate workflows between Dialpad and SMS by Zapier. Using Zapier's Zaps, you can set triggers like a missed call in Dialpad to send out an SMS automatically via SMS by Zapier. This seamless connection helps streamline communication tasks.

What are the available triggers for Dialpad in this integration?

Currently, the available triggers for Dialpad include actions like receiving a new call, a missed call, or a voicemail. These triggers can initiate several processes through the Zapier platform when integrating with other applications like SMS.

Can I send automatic text messages when I receive a voicemail in Dialpad?

Yes, you can set up a Zap where receiving a voicemail on your Dialpad account is the trigger that activates an action to send out an SMS through SMS by Zapier. This automation ensures that you're notified promptly.

Are there any specific actions I can perform with SMS by Zapier in this integration?

With SMS by Zapier, you can perform actions such as sending outbound text messages. When automated with a trigger from Dialpad, like a missed or received call, it allows for convenient onward messaging workflows.

How secure is the connection between Dialpad and SMS by Zapier?

We utilize industry-standard security protocols to ensure that data transferred between Dialpad and SMS by Zapier remains secure and confidential throughout all automated processes.

Is it possible to customize the messages sent through this integration?

Absolutely. You can customize the message content within your Zaps so that whenever triggers from Dialpad occur, personalized texts can be sent via SMS by Zapier. This customization caters to various client communication needs.

What happens if an error occurs during an automated process using this integration?

If there's an error during automation, such as failure in sending an SMS upon receiving a new call on Dialpad, notifications will be provided within your Zap history in Zapier's dashboard so you can troubleshoot accordingly.

Connect Dialpad and SMS by Zapier to integrate crucial parts of your business

With Zapier, you can integrate everything from basic data entry to end-to-end processes. Here are some of the business-critical workflows that people automate with Zapier.

Automate your lead management and improve conversions

With Zapier, you can automate every part of your lead funnel and give yourself the best chance at converting leads. Automate everything from lead capture to outreach to reporting—and close more deals as a result.
An illustration representing how to automate lead management with Zapier.

Create more impactful campaigns with automation

Measuring campaign performance across platforms can get chaotic. Plus, digging up the right metrics costs you precious time and effort. With Zapier, you can create a centralized view of your performance, skillfully manage your lists, and ensure your campaigns drive ROI across the business.
An illustration representing how to measure campaign impact with Zapier.

Provide world-class support with a little help from automation

Support reps can't be productive when they have to track down crucial information for every incident or ticket. With Zapier, you can automatically send your reps the context they need to resolve tickets quickly and create a seamless customer experience.
An illustration representing how to automate customer support with Zapier.

Automate your way to actionable, up-to-date data

The days of manually exporting and importing data are over. With Zapier, you can send data where it needs to go, in the format you need it—so you can centralize your data and unlock more insights.
An illustration representing how to move and manage data with Zapier.

Resolve incidents faster with automation

Your technical support team wants to focus on tech tickets rather than admin work. With Zapier, you can automate everything from ticket creation to routing to inter-team communication—eliminating friction from incident management and increasing speed to resolution.
An illustration of a flow chart representing how to resolve tickets and incidents with Zapier.

Supported triggers and actions

Zapier helps you create workflows that connect your apps to automate repetitive tasks. A trigger is an event that starts a workflow, and an action is an event a Zap performs.

    • Call States
      Required
    Trigger
    Instant
    Try It
    • Api_docs_info
    • HTTP Method
      Required
    • URL
      Required
    • Query String Parameters
    • Headers
    • Additional Request Headers
    • Body
    Action
    Write
    • Send_v2_copy
    • From_number
    • Message
      Required
    Action
    Write

Learn how to automate Dialpad on the Zapier blog

Learn how to automate SMS by Zapier on the Zapier blog

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About Dialpad
Dialpad is a business communications platform that's built to grow with your team, no matter where in the world they are. Offering voice, messaging, video, and more, Dialpad helps teams stay connected across all their existing devices.
Related categories
  • Phone & SMS
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About SMS by Zapier
Using our built-in number, you can send a limited number of SMS / text messages. This is great for reminders!
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Related categories
  • Phone & SMS
  • Zapier

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