Discord + Dixa

Create Dixa conversations from new Discord channel messages

Seamlessly connect Discord and Dixa with this efficient workflow. Whenever a new message is posted to a channel in Discord, a conversation is created in Dixa, allowing you to keep your customer support organized and responsive. Improve your team's communication and never miss an important message again by using this time-saving automation.

When this happens...
New Message Posted to Channel
Triggers when a new message is posted to a specific text channel.
TriggerScheduled
automatically do this!
Create Conversation
Create an Email or Contact Form Conversation
ActionWrite

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Supported triggers and actions

What does this mean?

- ChannelRequired
Trigger
Scheduled
Try It
- Channel typeRequired
- Emoji
- Limitation Notice
Trigger
Scheduled
Try It
- Forum Channel
- Ignore previously archived Posts?Required
Trigger
Scheduled
Try It
Role Assigned to User
Triggers when a role is assigned to a user.
Trigger
Scheduled
Try It
- Forum ChannelRequired
- Post nameRequired
- Initial message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write

- ChannelRequired
- New NameRequired
Action
Write
- Dm Bot Info
- UserRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
Action
Write

- HTTP MethodRequired
- URLRequired
- Query String Parameters
- Headers
- Additional Request Headers
- Body
Action
Write
- UsernameRequired
Action
Search
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- Conversation IDRequired
- Agent ID
- MessageRequired
Action
Write
- TypeRequired
Action
Write
- User ID
- Caller IDRequired
- Direction
- Destination queue
Action
Write
- NameRequired
- Email
- Phone number
- Avatar URL
- External ID
- RoleRequired
Action
Write
- Conversation IDRequired
- Info
Action
Write
- CSIDRequired
- QueueRequired
Action
Write
- CSIDRequired
Action
Search
- External IDRequired
Action
Search
- Conversation IDRequired
Action
Search
- User IdRequired
- RoleRequired
Action
Search
- Queue IDRequired
Action
Search
- Phone numberRequired
- RoleRequired
Action
Search
- EmailRequired
- RoleRequired
- NameRequired
- Phone number
- Avatar URL
- External ID
Action
Search or write

New User Added
Triggers when a new user joins the Discord Server.
Trigger
Scheduled
Try It
- Forum ChannelRequired
Trigger
Scheduled
Try It
- Channel typeRequired
- Member
Trigger
Scheduled
Try It
- UserRequired
- RoleRequired
Action
Write
- UserRequired
- RoleRequired
Action
Write
- ChannelRequired
- Message TextRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Forum ChannelRequired
- Forum PostRequired
- Message contentRequired
- Ping Username, Role and everyone mentions?
- Text to Speech
- Bot Name
- Bot Icon
Action
Write
- Channel NameRequired
Action
Search
- Note
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
- info
Trigger
Instant
Try It
Tag Removed From Conversation
Triggers when a tag is removed from a conversation
Trigger
Instant
Try It
- Conversation IDRequired
- Message TextRequired
- DirectionRequired
Action
Write
- Conversation IDRequired
- StatusRequired
Action
Write
- Requester IDRequired
- DirectionRequired
- Email Integration EndpointRequired
- SubjectRequired
- MessageRequired
- Language
Action
Write
- End User IDRequired
- Info
Action
Write
- ActionRequired
- TagRequired
- Conversation IDRequired
Action
Write
- User IDRequired
- Phone Number
- Email Address
- Display Name
- First Name
- Last Name
- Middle Names
Action
Write
- User IDRequired
Action
Search
- Conversation IDRequired
Action
Search
- CSIDRequired
Action
Search
- Search QueryRequired
- Exact Matches only?Required
Action
Search
- Email AddressRequired
- RoleRequired
Action
Search
- External IDRequired
- NameRequired
- Email
- Phone number
- Avatar URL
- RoleRequired
Action
Search or write
- Phone numberRequired
- RoleRequired
- NameRequired
- Email
- Avatar URL
- External ID
Action
Search or write

About Discord

Discord is an all-in-one voice and text chat for gamers.

Learn more Help

Related categories

Team Chat

Similar apps

About Dixa

Dixa is omnichannel customer service software that unifies voice, email, chat, and messaging apps into one single platform.

Help

Related categories

Customer Support

Discord + Dixa

Create Dixa conversations from new Discord channel messages

New Message Posted to Channel

New Reaction on Message

Emoji

Limitation Notice

New Forum Post

Forum Channel

Role Assigned to User

Create new Forum Post

Ping Username, Role and everyone mentions?

Text to Speech

Bot Name

Bot Icon

Rename Channel

Send Direct Message

Dm Bot Info

Ping Username, Role and everyone mentions?

Text to Speech

API Request (Beta)

Query String Parameters

Headers

Additional Request Headers

Body

Find User

Message Added

info

Internal Note Added

info

Tag Added to Conversation

info

Add Internal Note

Agent ID

Anonymize Data

Create Callback Request

User ID

Direction

Destination queue

Create User

Email

Phone number

Avatar URL

External ID

Set Custom Conversation Attributes

Info

Transfer Conversation to Queue

Get Conversation by Id

Search Enduser by External ID

Get Conversation Tags

Get User by Id

Get Queue by Id

Search User by Phone Number

Find or Create User

Phone number

Avatar URL

External ID

New User Added

New Forum Message

New Mention

Member

Add Role

Remove User Role

Send Channel Message

Ping Username, Role and everyone mentions?

Text to Speech

Bot Name

Bot Icon

Send message in Forum Post

Ping Username, Role and everyone mentions?

Text to Speech

Bot Name

Bot Icon

Find Channel

Customer Satisfaction Rating Received

Note

New Conversation Created

info

Status Changed

info

Tag Removed From Conversation