Discord + Freshservice
Create channel messages in Discord for new tickets in Freshservice
Stay on top of new tickets in your Freshservice account and improve your team's response time with this automation. With this workflow, every time a new ticket is created in Freshservice, a channel message will be sent in Discord. This ensures your team is promptly informed about new tickets, helping to keep customer satisfaction high and streamline your support process.
Stay on top of new tickets in your Freshservice account and improve your team's response time with this automation. With this workflow, every time a new ticket is created in Freshservice, a channel message will be sent in Discord. This ensures your team is promptly informed about new tickets, helping to keep customer satisfaction high and streamline your support process.
- When this happens...New Ticket
Triggers when there is a new ticket is created in Freshservice.
- automatically do this!Send Channel Message
Post a new message to a specific #channel you choose.
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New Ticket
Triggers when there is a new ticket is created in Freshservice.
Try ItUpdated Ticket
Triggers when a Ticket is updated.
Try ItTicket NoRequired
NotesRequired
PrivateRequired
First NameRequired
Last Name
Job Title
Primary EmailRequired
Mobile Phone Number
Work Phone Number
Address
Background Information
