Discord + Jira Service Management

Create Jira Service Management requests from new Discord message reactions

Efficiently manage your team's Discord reactions by creating a Jira Service Management request with this workflow. Whenever a new reaction is added to a message in Discord, a corresponding request will be created in Jira Service Management, ensuring your team stays up-to-date on essential feedback and streamlining the response process. Improve collaboration and communication between your team members with this seamless, time-saving solution.

Efficiently manage your team's Discord reactions by creating a Jira Service Management request with this workflow. Whenever a new reaction is added to a message in Discord, a corresponding request will be created in Jira Service Management, ensuring your team stays up-to-date on essential feedback and streamlining the response process. Improve collaboration and communication between your team members with this seamless, time-saving solution.

  1. When this happens...
    DiscordDiscord
    New Reaction on Message

    Triggers when a new Reaction is added to a Message.

    TriggerScheduled
  2. automatically do this!
    Jira Service ManagementJira Service Management
    Create Request

    Create a new request.

    ActionWrite
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Supported triggers and actions

What does this mean?
  • Discord triggers, actions, and search

    New User Added

    Triggers when a new user joins the Discord Server.

    Trigger
    Scheduled
    Try It
    • Forum ChannelRequired

    Trigger
    Scheduled
    Try It
    • Channel typeRequired

    • Member

    Trigger
    Scheduled
    Try It
    • UserRequired

    • RoleRequired

    Action
    Write
discord logo
discord logo

About Discord

Discord is an all-in-one voice and text chat for gamers.
Learn more

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  • Team Chat

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jira-service-management logo
jira-service-management logo

About Jira Service Management

Jira Service Management is help desk software that enables support agents to receive, track, manage and resolve requests from help seekers.

Related categories

  • Customer Support